Hi @makhs, thank you for your message.

As the Community is an open internet forum, and we prioritize your security, we do not request personal data here

Please get in touch with our Deezer Support Team and one of our agents will check your account in the system and let you know if you are eligible for a refund. 

To speed up the process, please provide them with a screenshot of your most recent payment on the plan.

 

Here is the last receipt and I am eligible to refund 

Hi @makhs !

As I can see ,your payment method is Apple !?

Note: If you choose to pay through your mobile provider or using an in-app purchase, all payment issues will need to be queried with that provider .