Answered

Availability of Deezer Family Service abroad

  • 14 November 2022
  • 2 replies
  • 33 views

Good afternoon!

I have read the terms of use for Deezer Family Services, but I don’t have a clear understanding of the following situation. I am in Ukraine, my family was forced to leave for Israel. If I subscribe to Deezer Family Service, can my family members currently in Israel use it? Their devices have IP of different region than mine.

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Best answer by Noam Asulin 14 November 2022, 20:32

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Userlevel 7
Badge +9

Hi 

No they won’t be able to use it . Family members have to be at the same region has the account owner ,which I guess is you . 

They can subscribe to a family plan in Israel while one of them is the owner of the account ( And the one who pays for it ) .

 

Good luck 

Userlevel 2
Badge +2

Hello @OlegMcArov

Yes, like @Noam Asulin said, the Family owner needs to be on the same region as Family members. 😌

Any questions please let us know. 

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