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Replies posted by RPM

4 Replies
Jaime.Deezer
Community Manager
Jaime.DeezerCommunity Manager
published in Music, Culture & Games
New logo: Explanations 💜

One of the last times I was on this forum, it was to inquire about the lack of a very basic feature re: subscriptions (which is now coincidentally part of their subscription offerings, the Family HiFi plan.) So it's sort of unfair of me to say that Deezer NEVER listens to their customers... it just takes them 3+ years to listen. At that point, many of us will have found a competitive and utilitarian streaming service we've long been looking for. The rainbow EQ logo will be the last Deezer logo I remember.

12914528
awesomemac
Deezer Legend
5 months ago
Jaime.Deezer
Community Manager
Jaime.DeezerCommunity Manager
published in Music, Culture & Games
New logo: Explanations 💜

Voted but here to verbally chastise Deezer devs for this abomination of a "refresh". Are the devs having an identity crisis themselves? Or maybe top management no longer knows what or who they are? Did you guys hire Kathleen Kennedy? No matter, our family plan will be cancelled starting in December because DEEZER NEVER LISTENS!

12914528
awesomemac
Deezer Legend
5 months ago
Max_x57
Lover
Max_x57Lover
Deezer Family and HiFi subscriptionLive

My family members (who just started using Deezer) will soon be cancelling their subscription since Deezer and Sonos can't seem to implement this feature in a timely manner. (It's been OVER A YEAR) They're going back to the inferior Pandora but at least Pandora cares enough about their users to have the ability to switch profiles. This is seriously pathetic, Deezer!

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Tiny Dancer
2 years ago
Max_x57
Lover
Max_x57Lover
Deezer Family and HiFi subscriptionLive

Just talked some family members into subscribing to Deezer but I seriously doubt if they will keep their subscription once I tell them that they can't access their sub accounts thru Sonos. I find it incredibly frustrating that this feature isn't already available given Deezer's partnership with Sonos (Deezer HiFi). You dropped the ball on this one, dev team. Regardless of how many votes this feature request gets, you guys need to implement it, or you're going to lose the Sonos crowd......

398
R
Tiny Dancer
2 years ago
TERMS OF USE DEEZER COMMUNITY SITE