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Replies posted by CristiS

2 Replies

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Runaway Baby
IskanjeRunaway Baby
asked in Android

Crappy support for Chromecast

@Leonídia.Deezer hi!so you’re indicating some troubleshooting steps for android that say “the answer can be as simple as turning your phone off and on again. It's also worth logging out and logging back in to your account because this can help solve the majority of connection problems.” and “If you're having difficulties with the Deezer app and this article doesn't solve your problem, the best place to get help is through the Deezer Community.”.clearly, the support is crappy as this thread is saying if these are the only solutions that a community manager is providing.how come we didn’t think about turning the phone off and on or logging out?!? silly little old me!and even if this would work, do you really think someone would do this several times a day or even daily for an app?!? this is not a solution, this is just plain lazy and disregarding the paying customer which i’m not starting yesterday as i’ve cancelled my subscription under these circumstances. i’m not paying for this “prem

49
J
Tiny Dancer
27 days ago
I
Runaway Baby
IskanjeRunaway Baby
asked in Android

Crappy support for Chromecast

i have pretty much the same issues mentioned in this thread on a b&o soundbar that works without any issues with other streaming services.no timeline to solving this may just mean not continuing with the subscription.

49
J
Tiny Dancer
27 days ago
TERMS OF USE DEEZER COMMUNITY SITE