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Replies posted by Max.S

2 Replies

M
Runaway Baby
Max.SRunaway Baby
asked in Subscription and payments

Payment and subscription issues

No it is not a gift card in the google play store.With Balance i mean the amount of money i have in my google play store account which is linked with my deezer account and it has permission to charge my Google play account and the money went off my balance and was definitely charged by deezer but my Profile on Deezer doesn't seem to have registered that a payment for Premium went through so i am stuck as a free user because i am not paying twice for a month.

7
Jaime.Deezer
Community Manager
4 months ago
M
Runaway Baby
Max.SRunaway Baby
asked in Subscription and payments

Payment and subscription issues

Thanks for the reply but my payments are being charged of my google play balance and the same account is linked with my Deezer account so their is no way that it is a second account because i only have the one and to get charged twice for one month in between 3 days seem quite weird.Plus having paid for december an not have the subscription i paid for is also troublesome.

7
Jaime.Deezer
Community Manager
4 months ago
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