I get this too. It happens when I’m listening on my airpods pro with my Apple watch connected. If I turn off the watch, I can play music again, it’s really bizarre. I uninstalled and reinstalled the watch Deezer app but no change. Loathe to uninstall/reinstall the phone Deezer app as I have a ton of music saved locally.
hey @stevezissou27 could you please try to increase the smart cache capacity to more than 1.5GB in Data and Storage settings and let me know if that works for you? Thanks Hi Jaime, My smart cache is already set to 10GB and is using 3.27GB of that 10GB. Thanks, Steve
Thanks. Just to understand, the problem only occurs when you are listening with airpods from the apple watch? It only happens when listening to music on my iphone using my airpods while i am wearing my watch. I’m not playing music from the watch. cheers, Steve
I think it’s clear that this isn’t goingbto be fixed anytime soon. Customer service isn’t what it used to be!
One other question, @mcbarclay @stevezissou27 @matty.adam.carver @Bmcg... Do you get this error when you were using a VPN or when you were travelling, for example? I’ve not used a VPN on this
Your user id stevezissou27 Your offer (Premium, Family...) Premium main country / country where you streams (in case is different) UK (England) played context (Track mixes? search? playlist?...) Playlists, sometimes songs that haven’t been downloaded. Thank you! @Johnathan.Deezer
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