🚨 BREAKING NEWS: Deezer Premium/Family 🚨 (Update)
Hi there @Eezer Sorry about that. Could you please try uninstalling the app, and searching for %appdata and deleting any Deezer folder you can find. Restart your computer and then redownload the app, reinstalling it OK, I’ve done this. Several times. I am still getting this issue where the music just freezes randomly. Today it has been particularly frequent - I’m listening to 4 songs max before it happens. If I do nothing the music starts again after about 2-3 minutes. It only does this on my PC app, I have no problems streaming to other devices from my phone app.
Hey @Eezer sorry about that. Are you referring to the gap between tracks? We're still developing gapless for our desktop app. About the other point, could you please tell me your OS and app versions? As I described, this is a brief pause after the track has started playing (like a buffer pause).I’m using Win10 and v4.33.1As I was typing the above Deezer has frozen again after playing 1 track from a playlist. The little graphic equaliser gif/graphic next to the track name is still moving, but the track timer isn’t counting and there is no sound. After clicking on the pause/play button once to pause, the button has become unresponsive. And after about 30-60 seconds it has started playing again without me clicking on anything for at least 15 seconds…Update: 5th song into the same playlist, played for about 3 seconds, then paused for about 5, and now playing again...
I have two issues that are getting quite annoying. I’m using the desktop app with a paid subscription on a high spec desktop pc (no power saving settings) with good internet speed (40-80 down, 15-25 up). Whenever I choose play on a new song it starts playing straight away and then just after it starts it pauses for a second before it carries on. It doesn’t do this when auto playing the next song on a playlist. Why does it do this? How do I get rid of this “feature”? Much more annoying though is the player freezing at random times. Sometimes it will start back up again after a while, sometimes it doesn’t (or I ran out of patience and restarted it). I’ve uninstalled and re-installed the app but it still does it. Any ideas on how to fix this?
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