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Replies posted by Suze@37

6 Replies

S
Runaway Baby
Suze@37Runaway Baby
asked in Your account, favorites and playlists

downloaded music disappeared

Yes I have done that and it is showing in my downloads. I lost over 500 tracks and 30 albums. Not very good is it

10
Nina Nebo
Deezer Legend
3 months ago
S
Runaway Baby
Suze@37Runaway Baby
asked in Your account, favorites and playlists

downloaded music disappeared

Why are u not helping this must be an issue in the app. I don't understand how your downloads can just disappear over night. Surely you have an answer for this issue.

10
Nina Nebo
Deezer Legend
3 months ago
S
Runaway Baby
Suze@37Runaway Baby
asked in Your account, favorites and playlists

downloaded music disappeared

 

10
Nina Nebo
Deezer Legend
3 months ago
S
Runaway Baby
Suze@37Runaway Baby
asked in Your account, favorites and playlists

downloaded music disappeared

It is not a case of trying to download my music it is a case of at the weekend I had albums and tracks that were already downloaded and had been there for some time, disappeared on monday when I went too listen to my music.Not sure what has happened but it is very frustrating

10
Nina Nebo
Deezer Legend
3 months ago
S
Runaway Baby
Suze@37Runaway Baby
asked in Your account, favorites and playlists

downloaded music disappeared

I have been a premium subscriber for many years and this has happened several times to me

10
Nina Nebo
Deezer Legend
3 months ago
S
Runaway Baby
Suze@37Runaway Baby
asked in Your account, favorites and playlists

downloaded music disappeared

( deleted for security purposes)

10
Nina Nebo
Deezer Legend
3 months ago
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