Thursday Music Box - Songs from MOVIES 🎥🎞🍿
Right now I am transfering my Deezer playlists to Tidal as I saw after the 4 months / 1 euro the subscription for HiFi AND Master is only 1 euro more than Deezer hifi. My mistake was that I read the prices in euro when they in fact were in romanian RON. Even if your curated playlist are better, I mostly made my own lists tht I don't have to rebuild once more. And the lost/missing songs are 50 from 5000. I see no reason to pay twice for the same thing. I will downgrade my subscription from Deezer hifi to free. I hope that my lists will be kept just in case you fix hifi with Heos.
Well, like the others, I would not sell my fairly expensive 10 Heos speakers to get other equipment that is compatible with Deezer HiFi flac as long as I have alternatives. As a consequnce, I turned to Tidal that offered hifi and master quality as a promo 4 months for 1 euro (yeah, other countries have it for 4 euro. Even if after that 4 months it costs a lot more (19.99) than Deezer hifi it may keep me as a client. I did not bought hifi equipmnet flac and dsd capable to hear only 320kbps! It's like listening mono on a stereo equipment. The only thing keeping me with Deezer are my lists , wider library, and somehow more logical track recommendations. Eventually I can live without that, so in 4 months I could cancel the subscription. If Heos can stream Tidal and Amazon(unfortunately not available in my country) flac, but not Deezer it can mean that Deezer has older systems and software and they are incapable of reaching the same agreements that Tidal has with Heos.
Funny thing... that ticket number was only displayed at Heos app when I sent the problem, but now I cannot find it nowhere: at my gmail, at Denon .de , .us .ro sites, at Heos app . Even if I had noted the ticket number I could not find a Denon page to enter this.
Well… today I updated the android Heos app and Deezer still shows 320 kbps. I rated the app with 2 stars and asked again about the Deezer hifi support. I just can’t wait to see if someone replies to that? Also, I asked this through the Heos app, got a ticket number but no e-mail notification that this is open or any update about it.
Hi there @Lentzi The good news is that our developers are up and ready to assist their counterparts at HEOS in case they need anything If you want to prove that you are not just giving polite answers perhaps you could tell us when was the last contact between Deezer and Denon and what was the last technical issue discussed. I am sure that among us, the clients, are some technical people that can "smell" the "bull-shiting" (pardon me!) OR, even better help you, us! 2 EURO may not seem much from Premium to HiFi, but I am sure that Heos users number is not small and this means more money that can go elsewhere, Tidal, Amazon...
I feel so cheated that I own 9 Heos speakers and 1 Heos Amp and now, anno domini 2020 I still have to download flac files, copy/paste to a USB stick to enjoy quality sound! And this just because that some software geeks could not find common language to make an audio codec understand an internet flow!!! It’s like rewinding a stuck tape casette with a pencil… I tried to output the deezer HIFI from a laptop to Heos Amp, but the laptop 3.5 mm jack is not really hifi… I used a headphone amp Fiio that knows 24bit/192khz, but really??? So if I have to buy a laptop with an optical output, pardon me… it is cheaper to switch to Tidal, even it means pay more. What puzzles me is why Heos already has flac from Tidal and Amazon and you say that the problem is at Heos? How the hell comes the sound different from all these providers: via Moon , via Mars… via FBI, KGB???
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