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Replies posted by rene.schluter

5 Replies

Jaime.
Community Manager
Jaime.Community Manager
published in Music, Culture & Games

New logo: Explanations 💜

I've been a long time Deezer user and I have always found the Deezer experience superior to Spotify.However, to me, the recent overhaul of the app is nothing short of appalling. The purple theme all over the app, the dating-app-style Deezer icon, the kinder garden style iconography and ditto font, it resonates with me in a very bad way. I feel they really took pushing all this diversity and inclusiveness stuff to the next level and a step too far. Completely uncalled for. For me it's all about the music, nothing but the music.Add to that the fact that Spotify has vastly improved UX-wise over the past years, I really feel I have no other option but to switch back to Spotify.Bye bye Deezer, at least for now.

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awesomemac
Deezer Legend
27 days ago
M
Runaway Baby
miguelgiganteRunaway Baby

Option to Not Minimize/Close to System TrayNot for now

Hi Rudi,How many times have you said reverting back to default Windows behaviour was on the cards? How many times did you promise to get back to us once you would receive feedback?5 months ago you responded that until that point, this had not been prioritized due to the focus on bug fixing. Is the team still working on bug fixes?It's now been a year since the first post.You must realize that at this point, you and the Deezer team lost all credibility. Who are you trying to fool here?I find it utmost arrogant to not listen to the feedback of your customers. Perhaps you all forgot that we as Deezer subscribers are paying for your jobs. Without subscribers Deezer would not generate any income.On smartphone Deezer still has the superior user experience - in my opinion. Otherwise, I would have cancelled my subscription months ago.

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GropplerZorn
Deezer Legend
8 months ago
M
Runaway Baby
miguelgiganteRunaway Baby

Option to Not Minimize/Close to System TrayNot for now

Hi Rudi, Deezer colleagues, It's been 2 months since I contributed my last post to this thread and 5 months since I contributed my first. I noticed that in the meantime, this thread is 8 months old.   I appreciate you're always responding in a constructive way and I very well realize you're just the messenger… And we should not shoot the messenger.   BUT let's be fair and objective here: nothing changed in the past 8 months and all our feedback has remained unheard. Did the behind-the-scenes person who gets to decide what gets prioritized for a given iteration even bother to read our feedback in person? Does he or she truly believe that reverting to standard Windows behaviour (that is, close button = close the application) is such a lot of work? Because frankly, I don't buy that nonsense. And I'd be very interested in having a conversation with the product owner of the desktop app of Deezer and tell him or her that he or she prioritized useless features in the past (that is, altering s

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GropplerZorn
Deezer Legend
8 months ago
M
Runaway Baby
miguelgiganteRunaway Baby

Option to Not Minimize/Close to System TrayNot for now

Hi @Angel_FI  Thank you for your input and support. I get you, I also have to often guide my mother to do simple things on the computer as well   Our devs are aware this should be an option, and no one is opposed to doing it, but it hasn't been prioritised over other features everyone is so keen about. I'll still bang the drum about this one, and hopefully it can be developed this year  Hi Rudi, Today I revisited this topic as it's been 3 months since I shared my frustration and since then, nothing changed... I do not mean to be disrespectful… But it seems very strange to me that changing what has been the default behaviour in Windows for as long as Windows has existed (that is, X means closing an app) must at some point have been a priority item yet removing this annoyance just doesn't make it. Somehow the devs must have believed this “feature” is something the whole world had been waiting for and so removing it is not a priority. * Sigh * I don't know what to say without potentiall

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GropplerZorn
Deezer Legend
8 months ago
M
Runaway Baby
miguelgiganteRunaway Baby

Option to Not Minimize/Close to System TrayNot for now

I've been experiencing the same for a while now and like all others I've become increasingly frustrated with the changed and non-intuitive behaviour. Within Windows the X has served for closing apps for decades so please don't claim the X  minimizing the app to the system tray is a FEATURE and that changing that behaviour requires a new product backlog item to be voted up so it becomes a priority item for a next Sprint (didn't mean to raise my voice ;-) Please make “closing” to the system tray a configurable option like launching Deezer on start-up, as has been suggested by multiple people who posted on this forum. Many thanks in advance from a loyal Deezer customer.

76
GropplerZorn
Deezer Legend
8 months ago
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