🔠 Last letter >>> First Letter 🔠
Hi there @Klaas Decuypere @n1gth Sorry to hear that. What version exactly do you have installed? @blackpaw keep us posted Ok, the app just logged me out in the middle of playing an Album. I had to go through 9 captcha’s before it let me back on! This is really intolerable. Also, it initially wouldn’t let authenticate at all - kept saying my details were incorrect despite definitely having the right email and password. I had to close the app (right-click system tray icon, Quit Deezer) and restart it before I could even get past the login screen. Win 10, Deezer 4.18.60.0 from Windows Store Edit: The Logout does seem to have coincided with me doing a manual “Downloads and updates|Get Updates” from the windows store - it did update two apps, MSN News and MS Weather.
Could you please reply to all of the following questions to speed up the process: What is the brand and model of the computer or laptop you are having problems with?Generic Desktop PC, Intel Core Duo CPU Which Operating System Version do you have installed?Windows 10 Pro on a Active Directory Domain Which Deezer Desktop App version do you have installed?Windows Store App, Current Version 4.18.50.0 - possibly solved now? Were you logged out on the same day? Or a few days later? What was the time period in between?Fairly random, days with no problem, then multiple times in one day. If I were to guess, related to app updates. How often did you have to login again so far?Lost count Are you using your email address to login OR Google OR Facebook OR MSISDN? email address + password Side note - trialled Spotify, Nice looking UI on phone and Desktop, but less usable, especially on the TV via my NVidia shield. Losing cross-device access to my uploaded MP3’s was a deal-breaker I
Same problem here - Windows 10 client keeps getting logged out and it can take minutes to get past that damn captcha, no other service I use presents so many barriers to a legitimate login. It is intensely annoying and frustrating, the overwhelming impression I get is that Deezer regards its users with contempt, as the enemy. I’m trialling Spotify now and testing playlist import options. If it works out, I’m out of here.
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