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Hi there,

I can continue from phone to computer, but not vice versa.

If I start on computer, iphone show me just empty queue. Can you check this?

Hi ​@jirikovoego! Thanks for reaching out!

Sorry to hear you’re having trouble.

Please try the following steps to help us figure out what's going on.

  1. Make sure your iPhone and computer are using the same account and that the app is updated on both.
  2. Double-check that both devices are connected to the internet—syncing won’t work without it.
  3. Try logging out and back in on both devices to refresh the connection.

If it’s still not working, please let us know what app versions you're using and if this happens with all songs or just certain ones. 


Hi ​@Leonídia.Deezer, the feature started worked again itself at the moment. But it’s very unreliable :(


So, I was spending whole day with Deezer Desktop App yesterday at work. Later, then I left my workplace I wanted continue with Deezer on my iPhone. And what do you think? Yes, queue was empty again.😟


Another day. Leaving desktop app after whole work, lunch mobile one and queue is gone.

 


Another day, the same issue. Hey ​@Leonídia.Deezer, can an engineer check this?


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