Does anybody else have the same problem that Deezer app works very slow on Samsung TVs (Tizen)? When you are going thru songs or albums, it works with a delay of few seconds. Also, sometimes plays a song with a cover of another one and display some error. All other apps works perfectly fine and fast.
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Hi
To help me investigate this further, could you answer a few quick questions?
- What is the model of your TV? You can find this info either on the back of the TV or in the settings menu.
- Is your TV connected via Wi-Fi or a wired connection?
- Can you check the signal strength on your TV? For example, test other apps like YouTube and let us know how they perform (do they load quickly or show delays?).
This info will help us understand the issue better. Thanks!
Hi Leonidia,
1. Samsung QE75Q70BATXXH is the exact model
2. It is connected with wire. I have optics fiber internet with 600Mb/s download speed.
3. All other apps works perfect (YT, NFetflix, Max,...) in 4K.
There are also bugs like:
1. App plays song and shows cover of some other song on screen
2. Loading homescreen icons lasts long
3. Going thru menu is veeery slow
I repeat, on all other apps everythig wprks smoothly and perfectly.
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