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One Hit Wonder
Jason.Hammer
One Hit Wonder
Oct 10, 2022 3:21 PM UTC

Album shows no tracks

I’ve been listening to as above so below by Sampa The Great a lot lately, yesterday I went to play it and it lets me select the album icon but when it opens the album page shows there’s no tracks what the hell is going on?

    6 replies

    Freezer
    Rockstar
    Freezer
    Rockstar
    Oct 10, 2022 3:46 PM UTC

    Hi @Jason.Hammer 

    Sorry you’re having this issue. I’ve just tried browsing the album and have had no problem getting the track listing up.

    Are the tracks greyed out, or just not showing at all? Also, which device and app version are you trying to listen on?

     

     

    One Hit Wonder
    Jason.HammerAuthor
    One Hit Wonder
    Oct 10, 2022 4:35 PM UTC

    No Tracks. See pic. 

     

    Freezer
    Rockstar
    Freezer
    Rockstar
    Oct 10, 2022 4:40 PM UTC

    😢

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    Oct 16, 2022 11:26 AM UTC

    Hey @Jason.Hammer,

    First of all, great album. 

    I can open the album on my mobile and see all the tracks. 

    From what device are you having this issue? 

    Can you reproduce it on other devices? 

     

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    Roadie
    BooToo
    Roadie
    Jan 17, 2024 7:40 PM UTC

    Having this same issue

     

    Roadie
    BooToo
    Roadie
    Jan 17, 2024 7:44 PM UTC

    Having this same issue

     

    Solved this issue by deleting and reinstalling the app. It is probably a cache issue, but reinstalling it fixed it for me.

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