include
Sticky

Are you still waiting for your Backstage access?

Are you still waiting for your Backstage access?
Rafael.
Userlevel 7
Badge +7

Are you still waiting for your Backstage access?

I'm sorry to hear that, we might have some backlog to catch up on at the moment...

Please add your artist name below and the date you requested and we'll try to help you from our side and make sure you have access to your analytics asap!

Also, Backstage is now called Deezer For Creators! :)

100 replies

E
Rank

Anybody here to help me please?

 

April 5th, 2023

 

Mitril - 198009119622

LaTona
Rank

Hello, 
Can you help me, please?

 

March 31st, 2023 - Waiting for approval

Artist Name: NoVoix

Approved!
Thank you!

Can you help us? *wink* *wink*

 

April 3rd, 2023

Waiting for approval

La Tona - 8445888374461

 

LaTona Guatemala
B
Rank

Hello,

April 7th, 2023

Bossie - 859772400231

 

 

H
Rank

Michael Seidler - 4099885076039

April 2nd, 2023

A
Rank

Hi Deezer Team,

Could you please approve my backstage access ? 

My last request : March 20th 2023 - Athanata - 195938277447

The first one was deleted by me, believing I had done something wrong.

Thank you in advance ! 

Athanata

N
Rank

Nouvella

Waiting for approval since May 22nd, 2023

 

Yula
Rank
Userlevel 7
Badge +10

Hello @Bossie_Mc, your request has been approved. 

(She/her) add your pronouns to your signature!
Yula
Rank
Userlevel 7
Badge +10

Hello @Heike Ronowski, I don’t see any request pending for this artist page: 

https://www.deezer.com/en/artist/6534327

 

(She/her) add your pronouns to your signature!
Yula
Rank
Userlevel 7
Badge +10

Hey @Athanata, I think you need to make a new request cause yours was deleted! 

(She/her) add your pronouns to your signature!
Yula
Rank
Userlevel 7
Badge +10

Hey @nicolecalmeida you request has been approved!

(She/her) add your pronouns to your signature!
D
Rank

 

J
Rank

Artist Name : Jeune Lion 

April 8th, 2023 - Waiting for approval 

 

1 Attachment
Yula
Rank
Userlevel 7
Badge +10

Hey @Danny Da Flie your request has been approved! 

@Julie Mourchidi I can not find your request could you please contact our CC team? 

https://support.deezer.com/hc/en-gb/requests/new

(She/her) add your pronouns to your signature!
E
Rank

Somebody tell me why I'm being ignored 😢

 

A
Rank

Artist Name : Foucauld

Request : June 21st, 2023

 

Thank you !

Yula
Rank
Userlevel 7
Badge +10

Hello @AEd and @Emeka Amaefuleh I can not find your requests, please contact our Costumer Care team with the email address you used to request access and they will be able to investigate and approve the request. 

(She/her) add your pronouns to your signature!
A
Rank

Hi @Yula, I haven’t used an email adress to do my request, I used the website with a new manager profile. What email adress should I contact ?

 

Thank you

L
Rank

Hello ! 

Can you check it please ? 

Loann DSP - 197902421634

Thank you a lot 😘

Yula
Rank
Userlevel 7
Badge +10

Hi @Yula, I haven’t used an email adress to do my request, I used the website with a new manager profile. What email adress should I contact ?

 

Thank you

No, I mean the email address you entered to register, please contact our Costumer Care team through this link: https://support.deezer.com/hc/en-gb/requests/new

(She/her) add your pronouns to your signature!
Yula
Rank
Userlevel 7
Badge +10

Hello ! 

Can you check it please ? 

Loann DSP - 197902421634

Thank you a lot 😘

Sorry Loann, can’t find the request, please ask our Costumer Care team here  https://support.deezer.com/hc/en-gb/requests/new

(She/her) add your pronouns to your signature!
L
Rank

Hi ! 

Thanks for checking it. It's weird cause there is no mistake in my name. 

Here is the screenshot! 

Thank you Yula 😁

V
Rank

Artist name: Alex and us

 

V
Rank

Artist name: Alex and us

 

@Yula can you please check this request? It’s from March! 
Thank you so much!

Jaime.Deezer
Rank
Userlevel 7
Badge +7

Hey @Vasco Nunes your request has been approved now.
Let me know if you need any further help :)

Jaime.Deezer
Rank
Userlevel 7
Badge +7

@Loann DSP please contact our Deezer Support Team and provide all the info you may have regarding your request (the email you used, that pending request screenshot, etc), beacuse I could not find any request with your artist name or artist ID.
​​​​​One of our agents should be able to help.
Apologies for the inconvenience

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