Hello there @tinath
How are you trying to use Google Assistant with deezer? On your phone, Nest Audio, other?
Hello there @tinath
How are you trying to use Google Assistant with deezer? On your phone, Nest Audio, other?
Phone, Samsung Galaxy S10.
Hey @tinath
on my pixel 6a just now:
“Hey Google, play music by Phil Collins on deezer.”
Deezer app opens, “Both Sides of the Story (2015 Remaster)” plays, as part of “Mix Inspired by Phil Collins.”
“Hey Google, play the playlist “Soft Rock” on deezer.”
Deezer app plays “So Far Away” by Dire Straits, as part of the “Soft Rock” playlist.
I think all of the virtual assistants struggle to a certain extent, and wording things slowly and carefully helps me. Might be our phones, too. That’s all I have. So a yes for me, I guess.
Well lucky you!
With mine it goes like this:
Me: "Hey Google, play playlist Gilla Band All."
Google: "Got it. Asking Deezer to play Gilla Band All. "
It even spells it out correctly on the screen.
But then it either opens Deezer and plays Ian Gillian Band, which is NOT what I asked for, or it says "Sorry, something went wrong. Try opening Deezer."
No matter which playlist I try with, it pulls the same random nonsense, it never works as intended.
Hey @tinath!
Do you have a Deezer subscription?
Where are you based?
Yes, Deezer premium. And, Croatia. But my phone language is set to English.
Unfortunately we do not support Google Home in Croatia.
Sorry @tinath!
Unfortunately we do not support Google Home in Croatia.
Sorry @tinath!
That doesn’t make any sense, what difference does it make where I am geographically, if my phone system is set to English and I speak to it in English? Do people from other countries lose their Deezer Google Assistant capabilities once they enter a country you don’t support?
I HAVE GOOGLE ASSISTANT SWITCHED OFF ON MY SAMSUNG PHONE .ALSO UNDER CHOICE OF MUSIC OPTIONS I PICKED DEFAULT NOT DEEZER . BUT EVERYTIME I LOG IN I GET A GOOGLE SETTINGS PAGE POP UP TELLING ME 2 SIGN INTO IT . THE TRACKS CUT OUT , SKIP FROM 1 TO THE OTHER , STOP ,START, END ,ITS OUT OF MY CONTROL . HAVE YOU ANYTHING AT ALL TO DO WITH THIS . I HAVE ALREADY SETUP A 30 DAY FREE TRIAL WITH A COMPETITOR, AND IF THIS NAZI GOOGLE ASSISTANT STUFF IS ANYTHING TO DO WITH YOU ,IT NEEDS 2 STOP OR I DELETE DEEZER AND MOVE ON. PETE .
Hello @Jackscout20 apologies on the late answer. This topic was in thread about rebranding and was missed.
Are still facing that issue? Not sure if I understood well the issue, but sounds linked to some Google authentication that seems not working accordingly.
Maybe review settings of the device and google and if issue persists, consider raising a incident on Google Customer support.