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Hi
To solve technical difficulties on your mobile look in link below
https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile
If everything mentioned in the article did not help solve the problem, then you can contact
Deezer support / Chat
https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789
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