upgrade to family plan

  • 22 December 2022
  • 2 replies

I just upgraded to family plan today, but i can not see the change in my app. 


Best answer by Jaime. 23 December 2022, 15:22

View original

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

2 replies

Userlevel 7
Badge +7

Hi @Aporben65 there must be a problem with the upgrade via Apple.
Please contact our Deezer Support Team as soon as possible, and provide a copy of the payment, and one of our agents will be able to check your account and help with your request.
Thanks :)

Thank you for your response, I already chat with them and there not a solution. I have to request a refund and end the subscription with apple, wait 48 hr and then try to subscribe as a new user