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Topics started by Thaisinha93

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Runaway Baby
Thaisinha93Runaway Baby
asked in Subscription and payments

saved music gone

I lost al my saved music. All playlist and favorite songs. I did not deleted my account or anything. I was trying to log in to my account on another device. I tried to log in with my email adress but I couldnt remember my password. So I got an email to login without password. When I wanted to login to my account on my main device I saw that everything was gone when I logged in. I have an subscription on my Apple ID Account but when I log in with my Apple ID, that account has no subscriptions and also all the saved music was gone. I dont know which account I need to use. By email there are no subscriptions and by Apple ID the same. But I do have an subscription on Deezer

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Runaway Baby
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE