The Windows Desktop app crashes when moving the window. I’ve seen other threads mentioning the same thing going back several months. I’ve tried both the app from the Microsoft store and the one downloaded directly from https://www.deezer.com/desktop/download?platform=win32&architecture=x86. The version is 6.0.110, running on Windows 11 Enterprise, 23H2, with 32GB RAM. Is there any fix for this? I’m trying Deezer out as a potential replacement for YouTube Music but the lack of stability leaves a lot to be desired and I’m not encouraged by the fact that this seems to be a long standing issue reported by other users and there hasn’t been a resolution
Hi @razorsoup, sorry to hear that you're experiencing this issue. I've already shared your information with our developers. They couldn't reproduce the issue on Windows 10, but they're currently trying to replicate it on Windows 11. Once I receive feedback from their side, I'll update you. Sorry for any inconvenience this may have caused. I have checked the main.log located in C:\Users\myname\AppData\Roaming\deezer-desktop\logs but recreating the crash doesn’t cause any new entries to be written to the log. I cannot reproduce the issue with any other Electron app. I can reliably recreate the issue with either version of Deezer, by either moving or resizing the window.
Hi @razorsoup, sorry to hear that you're experiencing this issue. I've already shared your information with our developers. They couldn't reproduce the issue on Windows 10, but they're currently trying to replicate it on Windows 11. Once I receive feedback from their side, I'll update you. Sorry for any inconvenience this may have caused. Just wanted to note that I just updated to 6.0.120 and still having the same issue.
These errors appear in the main.log file sometimes. Are they related to the crashing when moving or resizing the window?[2024-04-30 09:10:43.343] [error] WindowState: Cannot properly determine the display id.[2024-04-30 09:10:43.344] [warn] WindowState: The position is out of bounds.
Hi @razorsoup, sorry to hear that you're experiencing this issue. I've already shared your information with our developers. They couldn't reproduce the issue on Windows 10, but they're currently trying to replicate it on Windows 11. Once I receive feedback from their side, I'll update you. Sorry for any inconvenience this may have caused. Any updates yet? My month is about to expire and I’m not planning on resubscribing again until this app is actually usable.
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