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Replies posted by Arthurexert

3 Replies

A
Runaway Baby
ArthurexertRunaway Baby
asked in Your account, favorites and playlists

your month in music

Then I think your March month stats are not lost but just somewhere for support team to extract (if they can). 😉 Yeah i think but how we can talk to a support team? 

11
M
Lover
18 days ago
A
Runaway Baby
ArthurexertRunaway Baby
asked in Your account, favorites and playlists

your month in music

If you try the URL below in a web browser when logged in to Deezer, what do you see?https://www.deezer.com/smarttracklist/monthly-top I see my playlist top of march

11
M
Lover
18 days ago
A
Runaway Baby
ArthurexertRunaway Baby
asked in Your account, favorites and playlists

your month in music

  Hi @Arthurexert !   For the future you need activate Listening habits in Notification preferences on your Deezer profile page so you will got Your month in music every time . Maybe is somehow deactivated so check there .   Profile  ➡ Account settings ➡ Notification preferences  ➡ Listening habits (Including my listening stats, interactive features and exclusive launches)   Later will our Community Managers @Jaime. or @Leonídia.Deezer  help you for your  Month in music for march .   or you can contact Deezer support/ Chat https://support.deezer.com/hc/en-gb  I activate that but i had every month my month recap exept march (the Last year to) can y send me that or its not possible? 

11
M
Lover
18 days ago
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