🚨 BREAKING NEWS: Deezer Premium/Family 🚨 (Update)
[quote user="Anonymous"]As a software developer and architect for 20 years in business now, I am more than curious about how Deezer seems to have implemented the Deezer Family Subscription Model. After checking the model out, for my girl friend, and reading [url= https://support.deezer.com/hc/en-gb/articles/115002459285-Deezer-Family]Deezer Family[/url] it was clear to me that it has a big design issue. As a fan of Deezer I have to write my thought about that. You created some profiles and they belong to a Deezer account and are not independent anymore. This is rather complex and creates multiple problems: [list] [*]If a customer already has a "account" and so also a "profile" he can't just join his family. For such a operation the profile has to relinked to a different account. It seams you do not have implemented such a operation, because you request your user to create a new profile and[i] "contact our[/i] [url=https://support.deezer.com/hc/en-gb/requests/new][i]support[/i][/url][i]
[quote=Rudi]Hi there [user=154185]ongakufi[/user] [user=153192]Lee.Smith[/user] [user=26882]mikeltm[/user] Thank you for your feedback, we're working on it. We made it possible login via different profiles on Google Home and Alexa devices so far :thumbsup_tone2: [user=154185]ongakufi[/user] a bit like video streaming services, like Netflix, for example.[/quote] Not quite fast enough, I’m in the process of switching the whole family to Spotify. This issue didn’t affect me, but was a real pain for my kids. The drivers for me to switch were poor artist profile management (see my other posts), and worsening artist payments.
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