This is rather disapointing and I would even say unacceptable. I did the same (upgrade to family), but I’m on monthly payments. What I expected was a lower first payment or a settlement later. But that doesn’t seem to be the case. So, Upgrade is really not the right word here. This is very customer unfriendly and I hope Deezer realizes that this is not helping to bind customers to their service... It’s not difficult to manage, just do your upgrade at the end of your deezer month. Yeah right, so bbutkus81 has to wait 6 months before upgrading… That's really friendly and convenient. For me it's not a big deal to waist 3 weeks of payment (though still not very customer friendly and it's not clear upfront), but I think it's not a very logical thing to expect from customers after persuading them to choose for an annual payment. We're talking about an upgrade, not a downgrade. It shouldn't be too hard to implement a "proper" upgrade.
This is rather disapointing and I would even say unacceptable. I did the same (upgrade to family), but I’m on monthly payments. What I expected was a lower first payment or a settlement later. But that doesn’t seem to be the case. So, Upgrade is really not the right word here. This is very customer unfriendly and I hope Deezer realizes that this is not helping to bind customers to their service...
@Hugo Ballée , this seems to work in the web browser (hurray!). In the android app it doesn’t… You can reverse the order with the double arrows, as you mentioned, but the app keeps playing the episodes in the wrong (reversed chronological) order. That is double stupid… 🙄.This problem keeps me away from using deezer for podcasts AT ALL. And I think this goes for a lot of people. So why is this so hard to fix?
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