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Replies posted by james.bell01

2 Replies

T
Runaway Baby
ToriSRunaway Baby
posted in Subscription and payments

My Deezer account is being used by someone else

Hi Jaime I changed my password, deleted all linked devices, re added my device and changed my password again and it seemed to worki also added 2 factor authentication to my email address.I checked everything and my previous Deezer password was unique to Deezer so not sure how my password was compromised. Are you going to implement 2 factor authentication for added security? Thanks james

339
Jaime.Deezer
Community Manager
9 days ago
T
Runaway Baby
ToriSRunaway Baby
posted in Subscription and payments

My Deezer account is being used by someone else

Hello,I have the same issue too.Remove the other linked devices that i had no idea who they were, and reset my password.Still getting someone lese is using my account on listen mode……can you help pelasethanks 

339
Jaime.Deezer
Community Manager
9 days ago
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