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Replies posted by Meli74

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T
Runaway Baby
ToriSRunaway Baby
posted in Subscription and payments

My Deezer account is being used by someone else

Hi! I had weird songs in my favourites for weeks now and the artists in the recent research page were not mine ! I’m now having the message “Your deezer account is currently in listening mode on another device”. I did all of the above but it’s still doing it… I removed two unknown phone in the connected devices both on my computer and on my phone. I changed my password twice and deleted the app. I also turned off and on my phone but it’s still doing it :( I really don’t know what to do. I can see it’s someone from another country too because it changed the language of the account so I’m quite scared that it will hack another social media account of mine ! Could you help ? Thank you in advance.

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Jaime.Deezer
Community Manager
4 days ago
TERMS OF USE DEEZER COMMUNITY SITE