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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
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533 replies

Rudi
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Userlevel 7
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Hi there @steveauk @Ame 

Thank you very much for your feedback, I've forwarded your catalog requests :wink:

M
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Esmaany Album by Hamza Namira

enta Ekhtart song by Tamer Ashour 

G
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pls add IU’s Love poem album here 

S
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Hello Deezer people!

My request is for the Original Motion Picture Score of the film Interview with the Vampire by composer Elliot Goldenthal , from Geffen Records.

It would be amazing if you could find some way to add it!

Regards,

Alex

Rive Gauche
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I’ve tried numerous times to message bands on social media to tell them an album’s missing from Deezer and they never reply or apparently care since the albums are still missing.

G
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Userlevel 4
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https://www.deezer.com/us/artist/12014724 her profile is just empty,please don’t tell me to upload my mp3s because it won’t solve anything

M
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I’ve just moved over from Spotify to Deezer and one of my fave bands music couldn’t be moved over because they’re not on Deezer, but they’re on Spotify, and YouTube. Any chance you can reach out to the band to see if they’ll allow Deezer to play their music?

Thanks,

Mai

E
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Can you please add Angus and Julia Stone - Down The Way to Deezer in my/all countries? It is so strange that that one isn’t available for streaming for so many years now. It is on all the other services, all of their other albums are available, and this one is not really a rare record…

You seem to have it but it’s not available in my country (NL/SWE) for some reason:

Down the Way - Angus & Julia Stone - Deezer

Can you please look in to this?

Thanks

Erik

Yula
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Userlevel 7
Badge +10

https://www.deezer.com/us/artist/12014724 her profile is just empty,please don’t tell me to upload my mp3s because it won’t solve anything

Hey there! I can see a song she is featured in! If there isn’t other music made by her in the page it means that the right’s holder has not agreed yet to distribute on Deezer. 

(She/her) add your pronouns to your signature!
G
Rank
Userlevel 4
Badge +1

https://www.deezer.com/us/artist/12014724 her profile is just empty,please don’t tell me to upload my mp3s because it won’t solve anything

Hey there! I can see a song she is featured in! If there isn’t other music made by her in the page it means that the right’s holder has not agreed yet to distribute on Deezer. 

https://www.deezer.com/us/artist/12014724 her profile is just empty,please don’t tell me to upload my mp3s because it won’t solve anything

Hey there! I can see a song she is featured in! If there isn’t other music made by her in the page it means that the right’s holder has not agreed yet to distribute on Deezer. 


Can you pass on to the catalog team please?

 

Rudi
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Userlevel 7
Badge +7

Hey @DanRow 

I'll check that with our catalogue teams, thanks for asking.

Hi there @Ribcracker done, thank you! Passed the details to our devs to see what's going on.

 

Jaime.Deezer
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Userlevel 7
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HI @Rive Gauche I understand. But those bands or artists need to approach Deezer in order to include any missing album. 

M
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Userlevel 2
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https://www.deezer.com/album/151894352 this album has only two songs available,do something about it

M
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Userlevel 2
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miho morikawa has her whole discography on spotify,i don’t know the  reason why deezer has only two cds of her

M
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Userlevel 2
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Hi there @mohibo @Alblinux @Blackwood 

Thank you for reporting these and for the feedback, I'll be passing them on.

In the meantime, please bear in mind that ultimately, the artist team decides where to put their content in terms of streaming. Reaching out to them speeds up the process :wink:

we can’t reach them obviously

Leonídia.Deezer
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Userlevel 7
Badge +5

Hi @AkiraFire, I appreciate your request for Lemon Demon's "Touch Tone Telephone."

As much as we'd love to fulfill every request, our music acquisition process is negotiated between artists and rights holders.

Unfortunately, I can't guarantee that we'll be able to obtain the song.

In the meantime, if you have an active subscription, you have the option to upload the song to your personal MP3 section on Deezer and add it to your playlists.

Here's a step-by-step guide on how to do that: Upload MP3s To Your Deezer Account

Thank you for your understanding, and please feel free to reach out if you have any further questions or requests.

M
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I can’t find all “Amr Diab” new albums.

I have changed the country but didn’t work.

I read related topics but all links show “Sorry, you have no access to this page.”

Rudi
Rank
Userlevel 7
Badge +7

Hey @MohamedSheba 

Thanks for letting us know. Could I please have the exact artist profile on Deezer so that I don't make any mistakes? I'll be reporting this to our catalogue teams :thumbsup_tone2:

I've also moved your comment here, as this is the right place for it.

Hi there @Ewald en Marijke 

Thanks for letting us know. I'll reach out to our catalogue teams with that information :wink:

A
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Hi there,

A band I play in (Arrester) has published an album (Method in the Madness) which is on Spotify, YouTube music and Apple music, but it's missing in Deezer. How to I resolve this?

Thanks!

G
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Userlevel 4
Badge +1

https://www.deezer.com/en/playlist/9280802782 a few days ago i could find this playlist when i searched for it,today i searched for it and nothing appeared

Yula
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Userlevel 7
Badge +10

Thanks for the request @BadBilly 

We’ll do our best, but maybe you can find their cd and import the mp3 in your library? 

(She/her) add your pronouns to your signature!
Rudi
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Userlevel 7
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Hey @Kamel-E please see the info above :wink:

Thanks for reporting it @golexa @Freezer @knopper291 @DanRow :relaxed:

Rudi
Rank
Userlevel 7
Badge +7

Thanks for all the feedback here @DotTheEyes @K-dog @graham moir 

While I understand your frustration, I'd like to remind you that the distributors are the ones pulling the content out of our platform - either to send an improved version back later, or because your region doesn't have the rights needed for Deezer, for example. Thanks for your patience!

B
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Hi all, it’s indeed not your job, but when we’re talking about artists beginning their careers or underground artists, I can tell you from my personal experience that support is always appreciated and showing them that they do have a potential audience on a service, whichever platform it is, is very encouraging. I’ve done it again not too long ago and the album I was looking for was uploaded, much to my enthusiasm and just by contacting the artist on social medias. We get from users hundreds of song requests a month, not only on Communities, and our teams cannot handle them all unfortunately.

Have a nice day

Hi Kevin,

I’d love to see the Tacata (TCM Bootleg Mix) on here. Normally find all of my favourite tunes but this one isn’t on. 

J
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Can you add the Explicit version of Yung Pooda - Forever Tippin?

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