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Replies posted by Andrey Vas

3 Replies

K
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Kevin DeezerLucky Star
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Thank you, I have already contacted the support service and am waiting for a response.

1150556
J
Tiny Dancer
6 days ago
K
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Kevin DeezerLucky Star
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Hello. ThanksHe( xxxxxxx)  has now logged into Deezer on PC in the "Subscription Management" section and sees - "You are using the Deezer  Free tariff". But he's in my family and he should have a Deezer Family tariff. What should he do in this situation ?

1150556
J
Tiny Dancer
6 days ago
K
Lucky Star
Kevin DeezerLucky Star
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HelloOne of my family members has a problem connecting to Deezer. Deezer does not see him as a member of the Deezer Family program and offers to use Deezer Free for 1 month. What should he and I do ? I pay the Deezer Family tariff regularly.I made the last payment on February 14, 2022.What information should I provide you with ? I will be glad of any help.He uses the application on Android, reinstalling the application did not help.Here is the information about this Deezer Family user – Login : xxxxxxx

1150556
J
Tiny Dancer
6 days ago
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