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Deezer Family and HiFi subscription

  • December 20, 2017
  • 398 replies
  • 9843 views

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398 replies

Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • February 10, 2020

Thank you for your support @astoub much appreciated to get this ball rolling :wink: please vote above if you haven't done so!


  • Roadie
  • February 13, 2020

hi is it possible to ubgrade deezer family to hifi and have both advantages ? Multiply users and hifi sound? Even with higher bill ?  Or if not, is it possible to migrate all playlists, albums, preferences to hifi from family?


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • February 16, 2020

Hi @nagalfar2 

A HiFi Family plan isn't an option at this very moment - but please register your support by voting above :wink:

Thank you for your support and understanding.


We need the HI-FI family option soon or I would move to TIDAL…

Thx team

 


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • February 23, 2020

Thanks for your support @andreas.wallrath, we know this is important. Hopefully, it'll be a reality soon!


  • Roadie
  • March 7, 2020

Hi Deezer. Love your service and I’ve been through a bunch (except Apple) but I need you to add HiFi to your family service!! If you can’t or don’t I’m going to be forced to default to Spotify because the lady of house doesn't see the value in high quality music and does not want to pay for multiple music services. Kids on Spotify now and me on Deezer. Elevate the family account! It doesn't need to be 6 members, make it 4 and make it $20. 

 

What do you say?

 

Cheers,

Sheldon


  • Guitar Hero
  • March 8, 2020

Luckely I am not the only one.

What would help me is to have the master account on HiFi level to play music on my sonos (and my phone 😉) and have the profiles for my kids on the "normal" lower level.

They don't care on the high quality, they just want to hear music. But I do care on high quality on my home system...

That should be easy to implement, or am I wrong?


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • March 8, 2020

Hi there @Shelga @Dukeshill 

Thank you very much for your feedback! Much appreciated :relaxed:

@Dukeshill not easy, but worth trying :thumbsup_tone2:

@Shelga make sure you vote above too :wink:


  • Guitar Hero
  • March 13, 2020

Please, make this happen!


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • March 14, 2020

Thanks for your input @Carlos2049, don't forget to leave us your vote!


Voted, is this anywhere closer to being a reality? Perhaps allow an extra for each extra profile you want to make hifi? or only the main profile is hifi the others premium?


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Hello @Victor Villaseñor, it is considered by our teams at Deezer, and we will keep you updated on this thread. 

Have a nice day :slight_smile:


  • Guitar Hero
  • March 27, 2020

I recently switched to Amazon Music HD because the cost difference was too great to ignore. 3 hifi accounts on Deezer eats up $45/mo. yikes! I’d love to come back to Deezer, so I’m closely following this thread in anticipation of a family plan announcement. I agree with others that 5-6 accounts which seems standard on other services is unnecessary. I’d be happy with a discount per line situation.


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • March 28, 2020

Hey @jayar 

Thank you for your feedback and contribution, we'd love to see you here again too!

We're exploring these ideas to see if it's something we can materialise. But it'll take time, just make sure you're subscribed to the thread so that you get notifications :wink:


  • Guitar Hero
  • April 2, 2020

Hello Deezer, still no plan to have a kind of combo pack with Family and hifi bundled ?

Another option could be a discounted price for an Hifi subscription for customer already having family.

thanks


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • April 4, 2020

Good point @gva, interesting to mention to our teams dealing with this - thanks a lot. As soon as we've got an update, we'll let you know :wink:


Hello,

Why don't you have a Hi-fi family membership? We want Hi-Fi Membership please. 


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Hello @Özgür, I’ve moved your message to this topic where you can see this idea is seriously considered by our teams. We will let you know once we’ve an update.

Cheers :slight_smile:


  • Roadie
  • May 3, 2020

After passing from Tidal, I find Deezer considerabky more satisfying to use, easier to discover the favourite music or new tracks that I like.

BUT: why limit Family to just lossy audio? I cannot and I do not want to choose between higher quality or access on 2-3 devices access (same intranet). 

So, I’m afraid I’ll be stuck with Tidal Family HiFi unless others start opening FLAC or better family plans. Or at least to allow 2-3 devices on the same time even if for one profile.


  • Guitar Hero
  • May 6, 2020

Did the price of a single HiFi account just go up? I swear it used to be $15. Seems like bad news for any potential family plan.


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • May 9, 2020

Thank you for the feedback @jayar @rbogp 

Our HiFi subscription had a lower price offer for a limited period of time - but the cost of the subscription has always been 19.99 :thumbsup_tone2:

However, we're currently looking to bring this down, so that it's more accessible to all of you.

I'll be passing your comments on @rbogp as this has been a hot topic of discussion here at Deezer :wink:

 


  • Roadie
  • May 12, 2020

When will it be possible to get a HiFi Family subscription?


  • Guitar Hero
  • May 12, 2020

I have been a happy Deezer user for many years but now, given the impossibility of combining the convenience of the family formula with the quality of the hifi formula, I am considering changing the streaming service.

I hope you find a solution ....


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • May 13, 2020

Hi there @Dadaismi 

Thank you for reaching out and for your feedback. We'll be forwarding your comments to the relevant teams here at Deezer.

In the meantime, have you noticed that our HiFi offer dropped its price? Check it out here :wink:


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • May 14, 2020

Hey @danehoff @Estian Strydom 

Please vote above so that we can push to make this a reality! Thank you for your support :wink: