Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
DEEZER CATALOGUE - something is missing
We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.
Some of the reasons for this are:
RIGHTS' HOLDERS
If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.
TERRITORY
Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.
SO WHAT SHOULD I DO?
We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest
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Hey @Berkdrums
It isn't like that. Contacting artists (as fans) sometimes is quicker to get the content across to us. We always pass the feedback from our side as well. It's just a little extra!
You can use this topic here, just post the artist profile link and let me know which titles and missing and where (country)
thanks for the reply and help, appreciate it very much!
Can you guys please add the following albums:
Ab-Soul : Do What Thou Wilt. (2016/Top Dawg Entertainment)
Jay Rock : Follow Me Home (2011/Top Dawg Entertainment)
Hey @Jy Sh
Thanks for reaching out to us. I've now forwarded your query to our catalogue team, they might be able to find out why the supplier pulled the content from our platform. But please read above so that you can familiarise yourself with how these things work.
Hi there again @Berkdrums
Thanks for coming back to me. I've passed them on too
Nice requests @knopper291 if the distributors are ok with it, there won't be a problem
Hello,
Another request for an album that isn’t on Deezer:
2 Chainz : B.O.A.T.S. II #METIME (2013/Def Jam Recordings)
2 More requests for the explicit versions of these albums. Only the clean versions are on Deezer:
Kid Cudi : Man On The Moon: The End Of Day (Deluxe) (Explicit) (2009/Universal Records)
Jay-Z : Magna Carta... Holy Grail (Explicit) (2013/Roc Nation)
Most of the albums of “Strung Out” are available, but the album “Transmission.Alpha.Delta” of 2015 is missing for some reason.
Esmaany Album by Hamza Namira
enta Ekhtart song by Tamer Ashour
Hi @Maryam Al-Maqrashi@Braden please check the info above in this topic to learn more about what happens when a song is not available. Thanks
Please try to restore the album denzel curry-32 Zel/Planet Shrooms, here is the link to the album https://deezer.page.link/1UfzbqC8zTYrijtT6 please fix it (it is not available in any country!). I will be very happy if you can restore it.
Hello,
Can you guys ask for the following singles by Isaiah Rashad:
Smile (2016/Top Dawg Entertainment)
Nelly (2015/Top Dawg Entertainment)
I didn’t see a response to my last reply, but the ask still stands:
2 Chainz : B.O.A.T.S. II #METIME (2013/Def Jam Recordings)
2 more requests for the explicit versions of these albums. Only the clean versions are on Deezer:
Kid Cudi : Man On The Moon: The End Of Day (Deluxe) (Explicit) (2009/Universal Records)
Jay-Z : Magna Carta... Holy Grail (Explicit) (2013/Roc Nation)
Would love to have the original mix of “Tales from Topographic Oceans” by Yes, without the infuriating 2-minute ambient intro that was added to an early remaster. Original track 1 is under 21 mins and launches straight into vocal.
On Diasporas of Ibrahim Maalouf, tracks 5 and 9 are not accessible at all; title of the track remains grey. Furthermore tracks 10 and 11 do not want to download.
How can we solve this issue that happens as well with other albums?
Cheers
Hey @Kamel-E please see the info above
Thanks for reporting it @golexa@Freezer@knopper291@DanRow
Album Jay-Z-4: 44 is not in the explicit version and when in the course of the explicit version still gives the censored version. PLEASE FIX IT!!! https://deezer.page.link/Y2rxUsUFfWsLoUar7
Hello,
Can you guys ask for the following singles by Isaiah Rashad:
Smile (2016/Top Dawg Entertainment)
Nelly (2015/Top Dawg Entertainment)
I didn’t see a response to my last reply, but the ask still stands:
2 Chainz : B.O.A.T.S. II #METIME (2013/Def Jam Recordings)
2 more requests for the explicit versions of these albums. Only the clean versions are on Deezer:
Kid Cudi : Man On The Moon: The End Of Day (Deluxe) (Explicit) (2009/Universal Records)
Jay-Z : Magna Carta... Holy Grail (Explicit) (2013/Roc Nation)
Jay-Z has only three albums that have the full version of Explicit, and the rest either do not have, or have but partially. Therefore, in a good way, you need to make all the albums in the Explicit version. I am glad that I am not the only person who is confused by this just listening to the Censored version is impossible because it hurts your ears.
Hey @DanRow
It's been a bit complicated with Jay-Z, let's say. But we're trying to get more and better content and I can only agree with you that listening an edited version must be uncomfortable.
Thanks for the feedback and support so far!
Hey @DanRow
It's been a bit complicated with Jay-Z, let's say. But we're trying to get more and better content and I can only agree with you that listening an edited version must be uncomfortable.
Thanks for the feedback and support so far!
Rudi, I understand you because on some streaming sites there is no Jay-Z at all, namely some of his albums. I hope you can add some of his albums to the Explicit version. Thank you for reading)
Thanks for contributing @DanRow I hope so too, he's a huge name and our teams are always trying to get more content of quality in the catalogue.
Happy New Year!
Deare people,
I cant find some albuns from Trevor Rabin on Deezer.
If your dad told you, then it must be good! I've forward your request to our catalogue teams, thank you for your support and Happy New Year!
Does it possible to find Pink Floyd’ Comfortably Numb singed by David Bowie and David Gilmour In 2007 (Remember that night concert)
Hi there!
Sometimes songs or complete albums aren’t available (anymore). It’s usually related to Kpop. I haven’t had this problem in any other song of any other genre I added to my playlists. As example:
Artist: Loona | Album: x x] | All songs > I haven’t been able to find this album for more than a year, while previous/next albums are available.
Artist: Everglow | Album: -77.82x-78.29 | Song: Untouchable > This song is suddenly unavailable, while the rest still is.
Artist: Berry Good | Album: Very Berry | All songs > I could understand this one, because this group isn’t as popular. Also their newest single ‘Accio’ isn’t available, while it is on Spotify. But again, this group isn’t really popular.
The reason why I joined Deezer 2 years ago, was because of the support of HiFi, which Spotify didn’t have. But if songs go missing suddenly, or songs/albums never get added while they do on Spotify, then Spotify slowly becomes more attractive, despite of not having HiFi (and the native support Spotify has on Tesla which Deezer doesn’t have either sadly).
I know you guys and girls do the best you can, but could there please be more attention to Kpop? Thank you!