Answered

Deezer mobile app still toggling single repeat without my input

  • 19 September 2022
  • 1 reply
  • 23 views

Hi

A while ago I reported a bug where I would turn on repeat and it wouldn’t keep it, or it would turn on after being turned off, sometimes a while after it was turned off either by skipping the song or by playing an album from start to finish and then going back to a shuffled playlist. For a while it seemed that the bug was fixed, but it appears that this bug still exists, and may even be a little worse.

It has happened multiple times this morning - I would set it to repeat a song, the song would finish, start again, and then repeat 1 would be turned off. Also while listening on the way to work it turned itself on without my input.

Running Android 11 on a Samsung Galaxy S20+ 5G, app version 7.0.12.42, the latest version at time of writing.

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Best answer by Yula 25 September 2022, 16:00

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Userlevel 7
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Hello @efarayenkay

Could you please follow these steps? 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app