include

Solved

17 Topics

X
Runaway Baby
XandriaRunaway Baby
asked in Your account, favorites and playlists

удаление аккаунта

Хочу удалить аккаунт по причине недоступности приложения.Не надо мне советовать зайти в профиль, не могу этого сделать потому что не могу даже зайти на сайт.Интересно получается. Услуги оказывать отказались, но аккаунт удалить не дают.

3
Noam Asulin
Deezer Legend
3 days ago
N
Runaway Baby
nksRunaway Baby
asked in Subscription and payments

I bought the wrong deezer subscription and want to cancel it

Hi, I am nail and I am contacting you because I wanted to buy Deezer premium offer the one a 5,99€ but I selected the wrong one and paid the family offer a 19,99€ and I want to be refunded and buy the one I want. I have already been charged from my bank account. 

6
E0xc815
Lover
7 days ago
A
Tiny Dancer
AdeziltonTiny Dancer
asked in Features & Feedback

Não estou conseguindo ativar minha oferta de parceiro TIm

Não estou conseguindo ativar minha conta deezer como parceiro TIm, a conta está como básica.

1
E0xc815
Lover
14 days ago
M
Runaway Baby
Mike LacheyRunaway Baby
asked in Features & Feedback

What a joke of a service. LOLOL

So, there is a free tier and I can listen to 30 seconds of a song? LOLOLOLOl Gee, guess I’ll just continue to use EVERY other free p;latform on every other service to listen to the entire song. 

2
M
Runaway Baby
14 days ago
S
Runaway Baby
Søren OlsenRunaway Baby
asked in Android

Playlist does not update

I have an issue which has been bothering me for about a month.When I delete songs from my playlist, they do disappear from the list, but I keep hearing them.It wasn't always like that.How can I remove songs from the playlist so that they are not played anymore?Thx in advance  

3
S
Runaway Baby
16 days ago
R
Tiny Dancer
RadeoHeadTiny Dancer
asked in Other devices

Synchronisation between devices

I use deezer on my pc, imac, ipad, and iphoneIf i delete a track from a playlist on one device, it does not delete on the other three devices.It doesn’t matter which device I delete the track on, the others still have it.If I ADD a track, the other three devices follow. It is only in deleting tracks that they do not coordinate.

3
E0xc815
Lover
18 days ago
A
Runaway Baby
Amit.RahatRunaway Baby
asked in Subscription and payments

"convert this profile into an independent account" option is not available for one of the family profiles

"convert this profile into an independent account" option is not available for one of the family profiles.This member had a separate account with the same email as the username I used for the profile.He deleted his separate account 3 days ago bit the option is still not present

2
E0xc815
Lover
20 days ago
D
Tiny Dancer
dirceuseixasTiny Dancer
asked in Your account, favorites and playlists

Não consigo ativar o Deezer Premium através do meu plano da TIM ULTRA FIBRA.

E-mail: ********** 

2
Leonídia.Deezer
Community Manager
24 days ago
C
Runaway Baby
ca61inoRunaway Baby
asked in Android

mp3 and not flac

Deezer premium member, very good connection, android app, hifi setting but my music is always only MP3 !....? Why?

6
C
Runaway Baby
1 month ago
V
Runaway Baby
Victor HuntingRunaway Baby
asked in Features & Feedback

Yamaha R-N800A Deezer Connect support

Hi,Does Deezer Connect support Yamaha R-N800A streaming amplifier?I see it supports R-N803 which is very similar to N800A, but I cannot connect to it directly from my Deezer app on Android. I’m only able playing Deezer music through Yamaga Musiccast app, which is not good.Thanks in advance.

6
Leonídia.Deezer
Community Manager
1 month ago
L
Runaway Baby
lr07Runaway Baby
asked in iOS

podcast not updating

Hi there, one of the podcasts I listen to isn’t updating with the latest episodes - staying relevant.

7
L
Runaway Baby
1 month ago
D
Runaway Baby
DaveB87Runaway Baby
asked in Android

Deezer stops downloading songs and can't fix it

I've just got a new phone with plenty of storage available. I'm connected to WiFi. It downloaded about 10% of my playlist and gets jammed and doesn't download any further. I have started and restarted over and over again but no luck 

2
D
Runaway Baby
1 month ago
J
Runaway Baby
Jeri_79Runaway Baby
asked in Your account, favorites and playlists

What song are you listening to now?

 

2
E0xc815
Lover
1 month ago
Capndad
Lover
CapndadLover
asked in Features & Feedback

Format Display

Where can I find the format being played while listening on my Desktop PC?

1
E0xc815
Lover
1 month ago
S
Tiny Dancer
stacia talleyTiny Dancer
asked in Features & Feedback

lyric button

Lyric button says have to subscribe to enjoy feature and I have premium  

4
Jaime.Deezer
Community Manager
1 month ago
J
Runaway Baby
Josh hotchkissRunaway Baby
asked in iOS

lyrics

     Ok so I have been a subscribed member for years now. today I went to check out the lyrics to a few songs and it told me I don’t have access to that feature. Subscribe now to enjoy this feature.     I have been a member of Deezer since like 2018 I believe maybe longer. I don’t understand why it’s telling to subscribe when I am subscribed lol. Using the song below as an example.  

3
Jaime.Deezer
Community Manager
1 month ago
R
Tiny Dancer
rgoldieTiny Dancer
asked in Subscription and payments

difference in subscription vs what I actually pay

My subscription plan on app indicates $11.99 but you take $13.99 payment out of my bank. How does that work

1
E0xc815
Lover
1 month ago
TERMS OF USE DEEZER COMMUNITY SITE