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3 days ago

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Do you need help with Deezer on you Android device? Ask your questions here!

625 Topics
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625 Topics

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HaddokTiny Dancer

asked in Android

fj150347Runaway Baby

asked in Android

0 devices connected

I can't listen offline because it says that my device is connected to 0 devices and I'm the only one connected on that account. I have an Android phone. What solution is there?

2 days ago

Kevin.Duarte.CostaRunaway Baby

posted in Android

Android Auto - Playlist order

Hello, When I start a playlist in Android auto, the order changes to 'standard'. If I start the playlist on my phone the order is 'last added'. Is there a way so the order stays at 'last added' when I start the list from Android auto? The same happens with Android Wear.

3 days ago

Adam77Runaway Baby

asked in Android

deezer stop playing in the background

Since it all has been updated to new version, Deezer is no more playing in the background, need to keep the app open in the screen to allow to play, when trying to open another app and have Deezer running in background, it just stops playing after a few seconds. Tried checking all the settings within the app, no luck, checked app permissions etc. Nothing there, can someone please help here as it's becoming annoying now

3 days ago

MaikelIreneTiny Dancer

posted in Android

can't login on my phone anymore

Ik heb problemen met inloggen op 1 van mijn apparaten. Eerder luisterde ik vaak via mijn telefoon naar Deezer, maar nu kan ik de app niet meer gebruiken want ik kan niet inloggen. Ik heb de app verwijderd en opnieuw geïnstalleerd, maar dat heeft niet geholpen. Ik heb het geprobeerd via inloggen zonder wachtwoord, via emailadres, maar dat lukt ook niet. Kan iemand mij helpen? I'm having trouble logging in on one of my devices. I used to often listen to Deezer on my phone, but now I can no longer use the app because I can't log in. I deleted and reinstalled the app, but that didn't help. I tried logging in without a password, via email address, but that didn't work either. Can someone help me?

3 days ago

ninevoltzRunaway Baby

asked in Android

Audio output button stopped working.

I’m on Android 9 with Deezer version 8.0.10.27. The “Audio Output” button on the Settings page stopped working recently, and it just returns me to the home page when I press it. I sometimes like to enable Bass Boost or the Equalizer, but it’s not working anymore. Help!

3 days ago

CharlizeTiny Dancer

asked in Android

Playlists keep refreshing/ jump to top song

Each time I lock my phone, the playlist I'm in (i.e., my favourites) refresh/ jumps to the top. This requires me to then, scroll down through roughly 2000 songs to get to the location I last stopped at before locking my screen. How can I fix this ???

3 days ago

DadouhouRunaway Baby

posted in Android

Can’t access song with new UI on Android Walkman

Hi, i think the issue is the same as this topic which was closed (but without solution): On my SonyAudio NW-A100, it is now impossible to access song list, half of the screen is either blocked by a visual of an album or by the song being played. Consequence is that we cannot scroll anywhere.Would it be possible to fix this? Thanks

5 days ago

Nicholas ConradRunaway Baby

asked in Android

Android - Home Screen Widget - Breaks when Casting

Hi! New to Deezer, just checking it out for the first time today after Spotify removed the Android widget feature. Unfortunately, I'm having a little trouble with Deezer's widget too. It starts out working as expected, I can start/stop, skip, etc... But then I open the app to Cast, and upon returning to the homescreen, the widget no longer displays playback controls, rather it just says "Open Deezer". This is not ideal, but fine.... Except that if I click the widget to open Deezer, Deezer does not open, rather the widget goes blank, and will no longer work until I uninstall and reinstall the whole app! I tried just removing and re-adding the widget, but unfortunately, after initiating a cast apparently, the 4x1 playback widget ceases to exist in the widget picker. Troubleshooting steps: I have uninstalled and reinstalled the app, this works until the next time a Cast is initiated. I have moved to the beta version of the app, this worked until the next time I initiated a Cast. I have a

10 days ago

Olga.IvanovaRunaway Baby

posted in Android

Why are my favourite tracks on Deezer are not downloading?

Not downloading* Hi all! I recently added a couple of tracks to favourites, but alas, they aren't downloading. Never happened before. Before you ask:- Yes, I am on, WiFi and it's working.- Yes, I have the download toggle switched to green.- It doesn't download on cellular either. - Yes, I have enough storage space on my device. - Smart cache is > than Deezer files size. I would rather refrain from cleaning the cache completely, as it will take me hours to download everything again. Thanks in advance for all your suggestions and workarounds, I really appreciate it!

10 days ago

IskanjeRunaway Baby

asked in Android

Crappy support for Chromecast

I'm using Android phone and Chromecast Audio to stream music to my home stereo. Chromecast support in Deezer is crappy and unreliable.Often the connection is a hit-and-miss, sometimes works and sometimes not, and often requires several tries to get the connection going. No error or anything, just spinning the progress circle with "Only a few seconds left". Also happens if I try to cast from Deezer web player to Chromecast. Lately I haven't been able to connect that at all. Needless to say it all works with Spotify and SoundCloud without any issues. And the Deezer desktop app would not open at all on M1 Macbook... I wish Deezer would work, but this is really annoying. If anyone from support reads this, I can send more details if that would help to solve these issues.

11 days ago

Dmitry.SkibitskyRunaway Baby

posted in Android

Deezer Connect is not working properly

I'm using a Fiio M11S player with the latest version of Deezer installed. I control the music through my phone via Deezer Connect. The app works fine for a while and then it starts to freeze: Tracks don't switch, control buttons and other interface elements start twitching, everything is laggy. It goes away when I reconnect to the device, but it comes back after a while.What it boils down to is that no matter how many times I try to use Deezer, I go back to another streaming service that doesn't have these remote control problems. Deezer Version 8.0.9.28Demo: https://drive.google.com/file/d/13UhiLCwoUZqple-niv3Ck9-595cdQmAG/view?usp=drivesdk

15 days ago

ca61inoRunaway Baby

asked in Android

mp3 and not flac

Deezer premium member, very good connection, android app, hifi setting but my music is always only MP3 !....? Why?

16 days ago

isAndyRunaway Baby

posted in Android

Deezer's crossfade implementation on android is horrible 😫

When it was the last track in the queue or you just simply played a single. It cuts off the last seconds as you set. For example, if I set crissfade to 6s, the music stops right before last 6s. This is horrible 😕. No other any players do like this.

16 days ago

DaveB87Runaway Baby

asked in Android

Deezer stops downloading songs and can't fix it

I've just got a new phone with plenty of storage available. I'm connected to WiFi. It downloaded about 10% of my playlist and gets jammed and doesn't download any further. I have started and restarted over and over again but no luck

18 days ago

Luka KukecRunaway Baby

asked in Android

Dezzer stop playing with Flow and Mixes inspired by

Since couple of months Deezer stops playing Flow or Mixes after couple of songs played normally.You need to go back and forward to get it working, but after 2-3 songs it stops again. You get: “almost there only few seconds left ”...And than it is same with:Heos app I use in my office to stream Deezer Yamaha AV app I use at home Of course I cleared cache, re-installed and all that but that doesn`t help either.Been Deezer user for many years, but this is a “killer” bug that makes app unusable, sorry. If there is any actual advice to fix this it would be very welcome.

21 days ago

BXIIIRunaway Baby

posted in Android

HIGH mobile data usage

After numerous tests and multiples un-installed and re-installed processes, i had no other options than sharing my frustration here.Deezer will consume a LOT of mobile data and despite using the BASIC sound mode for mobile, it will consume up to 4mb/s resulting in an average of 50-70mb per tracks. I downloaded GlassWire and monitored each and every settings from Deezer and even found that the STANDARD mode will use a less as 900kb/s whereas the BASIC used a minimum of 1279kb/sI made use i stopped the app after each settings change and restart it before testing. Today, i cannot enjoy my trips to work without stressing about bursting my monthly data plans..Things were fine 2 months ago, just decided to act weird after every updates…Using the latest deezer with Android 14Come on Deezer, you claim millions of users worldwide which makes you USD 11,000,000.00 per month if we consider only ONE million premium members. And you guys cannot make sure the app is working as claimed and advertised

22 days ago

JazzyjRunaway Baby

asked in Android

android automotive shuffle function missing

Hi, As a new subscriber to Deezer I am very happy so far with android automotive os app on my Renault megane etech, works really well, had used tidal before but fed up with buffering issues ended up going to Spotify, crap audio quality but reliable performance. I can tell the increase in audio quality now with Deezer and am very happy.Only 2 things are an issue, no shuffle function for playlist and after getting out and returning to car, playlist does not continue playing and I have to go into app and start playlist again.Any advice greatly received.

22 days ago

JoKellRunaway Baby

posted in Android

Song titles not showing on Garmin anymore

Hi,I'm not longer able to see the song titles (but I can still pause and turn up/down the volume) on my Garmin watch. The only recent change has been a system update on my Samsung phone but other apps work fine, ie, I can see the song titles playing on my phone when I use YouTube or another music app. I've tried uninstalling, clearing the cache, restarting. Nothing seems to work. Any help would be appreciated. Thanks

22 days ago

nenad panicTiny Dancer

asked in Android

Account11111901

Please, i dont know do how can i find out if my old acconut is deleted or it exists still?? I now buy premium deaser and it deleted every of my liked song. The question is now is this my old account that i used because i put in one mail and it may be on another and the second question is if this is my old acoount that i loged out yesterday can you bring my songs back

23 days ago

nenad panicTiny Dancer

posted in Android

account

23 days ago

Lorenzo BiancalanaTiny Dancer

asked in Android

Music Cast freezes / lags

Hi everybody, I am experiencing frezing and lags with the Muscic Cast app for android and my Yamaha NP-303. Normally I haven’t had issue so far (apart randomly some songs restarting and a few more issues) but it’s in these last three/four days that the system hjas become instable. I made facorry reset of the player, re loaded the latest sfirmware, installed the app.. /android) but no imptovement. I don’t know if is an issue with the app or deezer (or the player) ...everytrhing runs flawlessly for a while and immediately after..lags or stuck..than again for a while all seems and so on...the system works somehow “at waves”. Anyone experienced tihis recentrly? Any idea? Thanks in advance Lorenzo

23 days ago

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