I want to transfer my playlists from my Deezer account to YT Music however, Deezer free isn’t available in South Africa and prevents me from transferring using Tune My Music. So now I need to pay R75 just to get my music. That doesn’t seem fair to me. Is there something I can do to overcome this issue?Thank you!
Hi, I lost the access to my email because someone stole my phone and change all the information, I need to know how to change it, because I don't want to be scammed or give private information
I’ve lost all my favourite tracks I’ve been with you since 2017 and had over 500 tracks some very special to me. I had to cancel in Jan 24 because I Couldn’t afford £14.99 which started of at £6.99! I went back to tracks with adverts. My favourite track are still on my I phone but not my I pad, could I have them back please? ……….Thankyou, Dave!
I only have 2 active devices on my account. But every day or every other day another pops up. I recently changed my password and also deleted two profiles. How do I stop other devices from popping up. I keep seeing IPhone that’s not mines. Also are we able to delete followers. It says 4 but only show 2
Had an issue with payment and now trying to get back on Hifi and I’m not seeing it in the options of choosing a plan? Can anyone help??
Why is it not possible to stream to Amazon echo or other speakers? Do you seriously think a product that only works with headsets/earbuds is a realistic proposition in 2023? Every single competitor is now able to do this. Tidal, Amazon music, pandora, Spotify, YouTube music. Pull your fingers out and fix this quickly. It's a basic requirement
This account was not created by me. I just found out it was part of a leaked information investigation. Either cancel this account now and refund any money that was charged by it or I will seek IMMEDIATE legal action against this company. I will not accept any other results.
No matter what I try I cannot get the Deezer skill to appear as an option in Alexa app. It was working yesterday and suddenly stopped. I am in Ireland so there should be no regional issues.
can’t find a button to switch to hifi subscription
Hi Deezer Community, Last night I wanted to convert my premium individual account to Duo. To my surprise I had to pay the full amount instead of the additional costs. Because of this I canceled the payment. What I find very strange is that the failed payment was listed as successful. How does the upgrade work? Do I have to pay double? because I have no intention of doing that. Kind regards, W
YOUR SUPPOSED TO TAKE MY MONTHLY PAYMENT ON THE 24TH OF EACH MONTH. YOU DID THIS FOR MANY MONTHS .THEN THE LAST 2 MONTHS YOU SLIPPED OUT OF IT.YOU NEED TOO ADJUST YOUR DATE TO THE 24TH OF EACH MONTH WHEN I GET PAID SO YOUR SURE OF GETTING YOUR MONEY AND I AM SURE THAT MY SERVICE CONTINUES IN FULL.I MESSAGED YOU ABOUT THIS LAST MONTH .YOU STILL HAVFNT CHANGED IT. IF YOUR GOING TOO HAVE THESE PLATFORMS SO WE CAN COMMUNICATE WITH YOU THEN THEY SHOULD WORK AND YOU ADJUST ACCORDINGLY.HOPEFULLY YOU GET IT THIS TIME PETE MILLER
I disabled all notifications but I still get notifications from Deezer. How can I cancel these notifications? See screenshots pleaseseems to be a bug related to Deezer.https://i.ibb.co/nP715kW/deezer-notifications.pnghttps://i.ibb.co/Q8gt24f/deezer-notifications-web.png System:Chrome 122 / Windows 10 22H2 / Deezer browser (not Windows app)
Dear,we have a subscription toSomething went wrong with the previous payment and our subscription was cancelled. Can you reactivate the direct debit? so that we can have our subscription back?Best regards
I am switching to a new mobile, is there a way to transfer all my “Downloaded music” from the old device?Other posts about this are either old or do no address this exact situation, so I took de liberty to ask again.I prefer not to convert to MP3, as I like to use Deezer as my one and only music source.This is 8.0.4.108 on Android (both mobiles). Many thanks!
Hey, I want to know if I was charged for the annual subscription for Deezer? If so I would like to cancel it. Thank you!
Hi all,So I installed Deezer in my Polestar 2 Launch Edition (MY21) , it has the latest software and somehow when installing all works fine. Then the next time I enter the vehicle, I put on a song and music stops playing right at the end. Usually like 1 second before. It will not go to the next.If I delete the app and reinstall, it will work again.. for that trip. Also, if I engage loop (for playlist or 1 particular song) it will stop working the moment I put it on. That particular song that’s playing will stop before the end and not go to the next one nor replay. At that point, forwarding songs and such also stops working.To conclude, even though Deezer is supported on AAOS now, it just won’t work on my vehicle.. Can anyone help or maybe a developer look into this particular issue?Kind regards,Mauro
Good morning.I want to change my deezer account password, but, I lost the access for ( removed for security reasons). Please, help me.
Hi there. I would like to ask why there is no album "Iommi" by Tony Iommi? Is there any piossibility it would show up one day? It's a great album and it's a pity that it isn't available.
How to download songs in deezer. Please answer!
I recently switched to Deezer from Spotify Premium because in Deezer I can listen to tracks that aren't available in Spotify because regional thing, I live in the south Asia. When I tried Deezer (Free Plan) I was amazed & excited because I could find the latest albums from my favorite band Kamelot. So after using Deezer for about a month I decided to subscribe the premium plan. And then suddenly those tracks that I couldn't listen in Spotify but I could listen in Deezer, they disappeared. I suppose it's because my payment info tells my region so I could no longer listen to songs that weren't meant to be available in my region. I was so disappointed because I thought Deezer allows you to choose any regions. Yes I switched my region to United States but nothing changed. Please tell me there's a way to get around this issue because if Deezer doesn't allow me to listen to my favorite songs then it is not different than Spotify hence there's no reason to subscribe. Thank you
I have had deezer for years and years and i have just gone onto it and all my playlists have vanished?
I'm in South Africa and can't make use of Deezer on my Google home device. I'm considering to change to Spotify, which I hate but I need to have the benefit of my smart devices. whats the plans with South africa?
Everytime I listen to my music during my work or anywhere it just stop playing and have go back and restart the song again this keep happening every time when I listen to my play list
Message keeps coming up that I'm using account in multiple devices and that's not true... Help
Longtime deezer premium subscriber. This issue has been bugging me for a very long time one year or so and after reading some steps I’ve troubleshooted it in many ways.I have iPhone 11 Pro now (had the same issue on iPhone Xs). This happens very randomly but very frequently as well, whenever I play my music from favorites (this is my default listening habit) it crashes without any error or whatsoever. Most of the time this happens during the first/third song after I launch the app. As I observe after I pass let’s say 4-5 songs the app is much less likely to randomly crash. But if it does crashes on the first song the app, most of the time I have to relaunch the app and start listening, app is still going to crash most probably. One remedy that works 60% of the time is when I launch the app, start listening and then never lock the screen for the first few songs, but then again there are instances it crashes in these situations too.Solution would be nice for this, because it’s extremely
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