🚨 BREAKING NEWS: Deezer Premium/Family 🚨 (Update)
Thanks for letting us known @James West The problem has been fixed :)
@Jaime M the problem has been fixed now. Could you please confirm that everything’s fine with your account?Thanks
Hello @Pablo Sepúlveda Guerrero I am sorry to hear that.Please get in touch with our Deezer Support Team and one of our agents will check your account and help with your request.Thanks
@ChiquiK please contact our Deezer Support Team and one the agents will check your account and help you.Apologies for the inconvenience
If your family members are not listed, please contact our Deezer Support Team and a member of the team will check your account and help to restore them.Thanks
Could you please logout and login again? If that doesn’t work, please get in touch with our Deezer Support Team.Thanks
@Hjw19 @radioelephant please contact our Deezer Support Team and one of our agents will check your account in the system and help with your request.Thanks and apologies again for all the inconvenience
@Bal Censon it should be working now.Thanks
@Kath1357642 Please contact our Deezer Support Team and provide the email linked to the account and one of our agents will be able to help.Thanks
Update: The problem has been fixedOur technical issue, which affected subscribers by incorrectly displaying them as free users, has been resolved.All impacted accounts have been rectified.We apologise for any inconvenience this may have caused and sincerely appreciate your patience and understanding throughout this process.Thank you for your support.
We're currently facing a technical issue where some premium subscribers are incorrectly showing up as free users.Rest assured, our team is working diligently to fix this issue as quickly as possible.We apologise for any inconvenience this may cause and appreciate your patience and understanding.Updates will be provided as soon as the problem is resolved.
All good now @awesomemac @Gkey @James West
@Vansantos Por favor, entre na nossa comunidade em português https://pt.deezercommunity.com/tim-music-130
Eye of the Tiger - Survivor, from Rocky III (definitely one of my favourites)
A little gem 😍
Congrats to all the winners @E0xc815 @mlkokas @Marcormark
Thanks for the review and feedback @awesomemac You can find more info in Sonos Community: https://en.community.sonos.com/product-updates/the-new-sonos-mobile-app-web-app-6891770
Hi @Pontus Emilsson could you please provide a couple of examples in order to pass the feedback to the music team.Thanks, and apologies for the inconvenience
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