I'm a member of a Deezer family account profile. The main profile has not been touched and the main user can see my profile, however, I cannot access my family account via my user. Main user sent me an invite as a new member but none of music is there. Can you help please?
Best answer by Yula
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+7
Hi
Which profile is the one you have not been able to access?
Thanks
Hi Jamie
The independent profile us the one I had before, linked to the family account. I have now one with the same email and user but says "Deezer family" under the name. This one was created a few days ago to try recover some of my music.
Thank you
+10
Hello
They will be able to help you out, make sure you pass them the user Ids of the profiles!
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
