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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 763 Topics
  • 3,115 Replies

763 Topics

S
Runaway Baby
saara_jauhiainenRunaway Baby
asked in Your account, favorites and playlists

WHY this keeps popping up when I already have a Premium??

I've been a Premium user for years, this has never happened before and now all of a sudden this keeps popping up every damn time I open the app on my phone. Why?? 

3
Yula
Moderator
1 year ago
S
Runaway Baby
ssematiko peter AugustineRunaway Baby
asked in Your account, favorites and playlists

Flow shuffle

Why is it that when i select music from "flow"  i am getting the same music i listened to previous and most of it is even repeated day after day 

2
S
Runaway Baby
1 year ago
K
Runaway Baby
kees tRunaway Baby
asked in Your account, favorites and playlists

independent account deezer family

I invited one of my family members for an independent account. Unfortunately i used the wrong e-mail address. How can this be recalled?

2
K
Runaway Baby
1 year ago
Á
Runaway Baby
Ákos.MoldovánRunaway Baby
asked in Your account, favorites and playlists

My Flow Stuck in the 80's and 90's

Hello,For whatever reason, my flow of 5 years is lately stuck in the last century and I can't reset it, regardless of how many artist I skip or select Don't Recommend. The support team was also useless in helping after multiple inquiries. It's getting annoying. Why did it change suddenly and why is it stuck?

2
Á
Runaway Baby
1 year ago
P
Runaway Baby
Pleunie ArtsRunaway Baby
asked in Your account, favorites and playlists

password

I want to save my New password, but the save button seems not to work

3
Jaime.
Community Manager
1 year ago
John Roger Bell
Runaway Baby
John Roger BellRunaway Baby
posted in Your account, favorites and playlists

Monthly playlist length

I believe an option for your monthly playlist to be 50, 100, 125 or 150 songs would be an excellent feature. Or at least 100 songs minimum for those power users who listen to a lot of tracks. This coupled with the Crossfade feature can be a game changer for a more enjoyable experience. Thanks.

1
Jaime.
Community Manager
1 year ago
M
Runaway Baby
Milan010Runaway Baby
asked in Your account, favorites and playlists

How did I lost all my favourites?

How tf did you manage to lose all my favourites? I had lots and lots of favourite songs and it worked well a few days ago but now - about 40 retarded songs and not a single one from my playlist!I've changed the email address recently, no one knows it and I had to register again!Explain!

1
Jaime.
Community Manager
1 year ago
N
Runaway Baby
Nicolas Simmonds SamperRunaway Baby
asked in Your account, favorites and playlists

Deezer Hi-Fi not an option

Im a Deezer Premium subscriber from some time now and Im not able to see the Hi-Fi option anywhere in the app. How can I Fix this? 

5
N
Runaway Baby
1 year ago
C
Tiny Dancer
Claire.PalmerTiny Dancer
asked in Your account, favorites and playlists

lost all my dowloaded and favourites

Deezer app appears to have crashed and wanted me to log in again. Since doing so all of my downloaded music and playlists have now vanished. Years of music has been lost, please can you help as I so want to get everything back.

1
Jaime.
Community Manager
1 year ago
M
Runaway Baby
MagmafyRunaway Baby
asked in Your account, favorites and playlists

reproduction error

I ordered my favorite playlist by recent first and when I play the last son I added, it jumps to the last song I added like 5 years ago, it doesn't play the songs in order Or sometimes it stops playing like that song is the las one on the listI uninstalled the app but it didn't work

4
M
Runaway Baby
1 year ago
P
Runaway Baby
PantheosRunaway Baby
posted in Your account, favorites and playlists

error downloading

My app will not download anything even some of my already downloaded material is unable to play or repair itself what should I Do?

1
Noam Asulin
Deezer Legend
1 year ago
L
Runaway Baby
Lim Cung WeiRunaway Baby
asked in Your account, favorites and playlists

tracks skip

I am Deezer HIFI subscriber.. i encounter track skip problem in these last few days. I resetted routers n devices but the problem is still there. Please let know how to solve it.   Cheers,   Lim

4
L
Runaway Baby
1 year ago
Q
Runaway Baby
QueueRunaway Baby
posted in Your account, favorites and playlists

Queue mix of downloaded and non downloaded

When I'm playing a downloaded playlist, through the Android Deezer app, and I mix in a few songs to the queue from outside of my downloaded library section and then set the device to aeroplane mode, the playback is interrupted each time it encounters a non downloaded song.

3
Jaime.
Community Manager
1 year ago
P
Runaway Baby
PkdimRunaway Baby
asked in Your account, favorites and playlists

Philip

Woke up this morning, went to play some music from my android device and it asked me to log in. Tried for ages, putting in the correct details. Checked they were correct and tried a few more times but wouldn't work. Then all of a sudden on the last attempt it logged in. Went to downloaded music and its all gone. Have cleared cache, restarted phone and nothing. Have uninstalled app, restarted phone, downloaded again, logged in and nothing. Set storage to SD and still nothing. Years of saved music all gone. Nothing wrong with SD, can access everything else thats saved on it. Any ideas please?

1
Jaime.
Community Manager
1 year ago
N
Runaway Baby
No one you knowRunaway Baby
asked in Your account, favorites and playlists

reset music preferences on Deezer

Reset music style

3
Z
Tiny Dancer
1 year ago
K
Tiny Dancer
Kate KuzmenkoTiny Dancer
asked in Your account, favorites and playlists

How can I receive free Premium access to my Ukrainian account?

Hi! I registered to Deezer on October 2018. I’m a Ukrainian. Could you help to change my account from free to Premium free? Thank you!

1
Yula
Moderator
1 year ago
C
Tiny Dancer
carcandTiny Dancer
asked in Your account, favorites and playlists

Free account but still being billed

I switched to the deezer free account awhile ago now but noticed I am still being billed every month 👎🏼 Happen to anyone else?

1
Yula
Moderator
1 year ago
R
Runaway Baby
russelljones1980Runaway Baby
asked in Your account, favorites and playlists

All 3 of my albums are on someone elses profile

I don't have an artist page on Deezer and have released 3 albums all under Tune Core and they are on another artist. How do I claim my albums and start a new artist page. My album links are below:https://deezer.page.link/2v6cTAVF2g1WoiTZ9https://deezer.page.link/VLEXd3gQYhjH98xi7https://deezer.page.link/ciCHWTPcsWBsjB1VAThanks

1
Yula
Moderator
1 year ago
N
Lover
nikipediaLover
asked in Your account, favorites and playlists

Is it possible to see on which playlist is the current played song?

As in the topic - Is it possible to see on which playlist is the current played song?Or at least whether I have it saved on any playlist in my account?

1
Yula
Moderator
1 year ago
B
Runaway Baby
Broad12Runaway Baby
asked in Your account, favorites and playlists

Download tab not working

Hello, I am trying to access my downloaded playlists, albums and songs in the favourites tab and it says it is not available with a padlock showing the background.  I pay the monthly amount so not sure what is going on here if anyone can help? Thanks,Alex

1
Yula
Moderator
1 year ago
D
Runaway Baby
Daan SterenbergRunaway Baby
asked in Your account, favorites and playlists

downloaded music

I can no longer acces or view my downloads tracks, albums or playlists. 

1
Jaime.
Community Manager
1 year ago
N
Runaway Baby
nickynvRunaway Baby
asked in Your account, favorites and playlists

Mijn premium is weg

Beste, Vorige week verdachte handlingen ontdekt in mij account. Eerst kon ik zien dat er ingelegd was via een ander toestel en niet door mezelf. Plots Ben ik ook geen premium meer, maar free en kan mijn wachtwoord niet meer veranderen... Deze geeft steeds een fout melding... Ik betaal elke maand mijn deezer, dus dit kan het probleem al niet zijn... Zouden jullie dit even kunnen nagaan aub? Want mijn abonnement is wel betaald. Alvast bedankt en hopelijk spoedig antwoord! Mvg nicky

1
Jaime.
Community Manager
1 year ago
F
Runaway Baby
Frankie AsahdRunaway Baby
posted in Your account, favorites and playlists

I can't download songs anymore

Hi, it’s been a while that I can Download anymore songs.  When I download, the songs don’t stay like before. please can you fix it ?  thanks you 

5
F
Runaway Baby
1 year ago
O
Runaway Baby
Olena LytkinaRunaway Baby
asked in Your account, favorites and playlists

не проигрывает треки

Добрый день, последние три дня не проигрывается ни один трек с приложения. Интернет в порядке. Проверяла похожее приложение, работает. Но мне нравится Deezer. Я проживаю в Польше, сама с Украины. В чем может быть проблема? Что можно сделать?

3
Jaime.
Community Manager
1 year ago
S
Runaway Baby
Steveuk57Runaway Baby
posted in Your account, favorites and playlists

suddenly deezer wont let me play music downloaded or otherwise

 suddenly deezer wont let me play music downloaded or otherwise and started to say I have no linked devices

8
Yula
Moderator
1 year ago
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