FavoriteDOWNLOADED tracks are not playing while Deezer in OFFline mode

  • 17 October 2021
  • 2 replies
  • 22 views

After I switch deezer on my Huawei Mate20pro in the offline mode (via built-in slider) the list of my favorite Downloaded songs become unavailable. The list is not shown and can't play. The same time, I can play the downloaded albums without problems. How to bring back my favorite songs back in offline mode?

Deezer app is up to date and premium subscription. 

BR 

Denis 


2 replies

Userlevel 5
Badge +2

I've had this problem a few times now. Since it tends to start after an update I believe it has something to do with Deezer’s update process which has been buggy for a long time. Deleting and reinstalling the app will work, at least until the next update, but you'll have to re-download all of your favourite tracks again. I disabled automatic updates because of this and haven't had the problem since. 

Userlevel 5
Badge +1

Hello @Denis Nedilyuk 

Thank you for reporting this. This bug supposed to be fixed on the Deezer version 6.2.37 for Android.

Make sure you have already updated the app, please.

Thanks! :)

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