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Why do I get charged early?

  • 21 May 2019
  • 1 reply
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I was charged $10 today for my subscription. I was not allowed to use premium services from may 11th until today. Why am I going to be charged again on june 11th? Shouldn't I get charged again june 21st?
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Best answer by Flo.Deezer 23 May 2019, 17:57

Hi @Arlene.C I could see that some payments have been refused and you have received free Premium for while the system was trying to charge you again. Your date of monthly payment is always around the 11th, also if it might delay due to refused payments. I hope this helps. If you have more questions please get in touch with our support team.
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Hi @Arlene.C I could see that some payments have been refused and you have received free Premium for while the system was trying to charge you again. Your date of monthly payment is always around the 11th, also if it might delay due to refused payments. I hope this helps. If you have more questions please get in touch with our support team.

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