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Why can't I get student subscription?

  • 24 February 2019
  • 6 replies
  • 239 views

When i go to subscription page, i see only this message

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Best answer by Rudi 25 February 2019, 11:52

Hi there @Artyom Solomyanniy

Have you checked if you meet the eligibility criteria? For more info, have a look here 😉
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6 replies

Userlevel 7
Badge +6
Hi there @Artyom Solomyanniy

Have you checked if you meet the eligibility criteria? For more info, have a look here 😉
Hi there @Artyom Solomyanniy

Have you checked if you meet the eligibility criteria? For more info, have a look here ;)

Yes, now i'm student from Russia, and have suspended previouse premium subscription
Userlevel 7
Badge +6
Hi again @Artyom Solomyanniy

We've had a look into your account on our side - could you please try again to see if it works?
Hi again @Artyom Solomyanniy

We've had a look into your account on our side - could you please try again to see if it works?

Yes, it's all okey now, thank you
Hi,

When I try to get the student offer, I get a message telling me that I am not eligible without checking if I am a studet. I already used the student offer and want to renew the offer.
Same issue as https://en.deezercommunity.com/your-account-and-subscription-5/why-can-t-i-get-student-subscription-25381.

Thanks for taking the time to read this
Userlevel 7
Badge +6
Hi there @Brisame

I've checked your account and it seems that you've had the Student offer before but canceled (2018) - if that's the case, it could be the reason why you're not eligible at this moment. Please check here for more information 😉

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