where is my paid account and my music

  • 13 October 2021
  • 2 replies

I opened up my deezer app and it made me create new account with none of my music in it 


Best answer by Jaime. 14 October 2021, 12:46

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2 replies

Userlevel 7
Badge +5

Hey @bige 

When you create a new account, it is clear that your music is not visible.

Do you still have your original credentials?

Userlevel 7
Badge +4

Hey @bige I have checked in the system and your account has all its music.
Please log out and login again with your email and password linked to your Deezer account.
If the problem persists please get ir touch with our Deezer Support Team and one of our agents will be able to help.
Thanks :)