Solved

Where is customer service?


How do I get a hold of someone to cancel my account? You guys make it impossible.
icon

Best answer by Rob Igo 13 February 2019, 10:21

There's a big "Help Center" top left and when you go there it says "Submit a request".

FYI if you want to cancel your account see this: - https://en.deezercommunity.com/your-account-and-subscription-5/how-to-cancel-your-deezer-subscription-116

If you think somebody is using your account then please reset your password: - https://www.deezer.com/password/reset

View original

4 replies

I have the same damn problem, nonexistent help. My account is being used illicitly and they are nowhere to be seen. F this music site, I'm going back to Spotify.
Userlevel 7
Badge +7
There's a big "Help Center" top left and when you go there it says "Submit a request".

FYI if you want to cancel your account see this: - https://en.deezercommunity.com/your-account-and-subscription-5/how-to-cancel-your-deezer-subscription-116

If you think somebody is using your account then please reset your password: - https://www.deezer.com/password/reset
Wow, to lose my subscription over a lack of customer service. Mad
Userlevel 7
Badge +7
Hi @Cooko666

Have you contacted support here with your problem?

Reply