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Upgrade Premium Account to Family: can I get a refund?


Hello, I payed for 1 year Premium Account. Now I made an upgrade to Family account, but you charge me the total amount of family account. Is like that ?

Thank you
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Best answer by Rudi 15 March 2019, 11:13

Hi there @Linda Peixoto

Perhaps it's best you discuss your account with our support team at this stage. I've checked your account and I believe they can help you out 😉

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Hi there @Linda Peixoto

Perhaps it's best you discuss your account with our support team at this stage. I've checked your account and I believe they can help you out 😉
@Rudi Thank you.

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