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Switch Family profiles with Sonos



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Rudi wrote:

Hi there @krohn @Andrew71 @MaliNao

Sorry to hear that, guys. Feedback is duly noted - I know we're working on it. Thank you for your patience!


Rudi, Flo indicated that Deezer is actually not working on it and that it has not been prioritized. You seem to be indicating the opposite. I'm confused. I have been using Tidal for a month and my kids have enjoyed using their Tidal family accounts on Sonos which they could not do with Deezer. A couple more weeks and I am cancelling Deezer which I had been selling to all my friends
Hello Deezer,
let me follow up the same question. Literally 1 hour ago I would upgrade my many years premium account to a family premium. My house is full of SONOS devices and we have two kids. All sounded just great and together with the Kids under 12 profile option this seemed like to answer to our questions. My kids play small kids content and music on our SONOS devices and it must not surprise that my FLOW etc. gets completely messed up.

Now I gave up my anual premium subscription (still 9 months paid in advance) and shifted to the monthly family, just to find out I can switch to sub profiles on SONOS.

Now I am reading here „we are working on it“ or „we are not working on it“. Please come back with a definite answer. Otherwise you are really pushing out customers and after so many years I will have to look into alternatives.
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Hi @Andreas K. I completely understand your frustration, but I am afraid we have no definite answer on this. We do not have any information that this is a feature we are looking to implement soon, but that does not mean that this can change as well. It is very hard to say as it depends on different factors. I am very sorry if this is not the answer you were hoping for.
Hi does anyone know how to stream different family accounts through Deezer? Have just set up Deezer family to find I only I can stream my music flow etc.
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Jools999 wrote:

Hi does anyone know how to stream different family accounts through Deezer? Have just set up Deezer family to find I only I can stream my music flow etc.



Hi there, please see above! 😉

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