Answered

Refund me


I have cancelled my substitution with Deezer and want a refund please.
icon

Best answer by Rafael. 3 February 2019, 00:20

Please get in touch with our support team here 😉
View original

164 replies

I have cancelled my substitution with Deezer and want a refund of £9.99 back please
Userlevel 7
Badge +5
Please get in touch with our support team here 😉
I was charged for the premium but i subscribed under the deezer free? What steps do i need to take in order for a refund and to make sure my subscription is the deezer free??? I love the deezer app, but i just dont use it enough to pay almost $10/month for it plus ive got bills to pay and 2 small children at home to tend to.
I need to save up for a school project, but I forgot to cancel the premium subscription, I would like to stop the premium and please get my money back.
Userlevel 7
Badge +1
HI @Kay Caserta please see above 😉
Userlevel 7
Badge +5
Hey @TPoggy

Please have a look above 🤓
Hi, I used your program for a month using a free term, now I do not want to use it, but tonight I took a payment for a month, please return me the money, now is not the best period in my life and I care every penny
Userlevel 7
Badge +5
Hi there @Anna Sivoplyas

Please see above.
Hello, I’m a costumers of yours, I have a question. I had some problems with Deezer, I started the free trial, and it finished yesterday but I forgot to cancel my trial period because I didn’t want to upgrade my account into a premium one. How can I get my money back? If I delete my deezer account will I get my money back? How can I get a refund?
Userlevel 7
Badge +5
Hi there @ilenjas

Please see above for how to move things forward 😉
paid for subscription and will not work how do we get money back
Userlevel 7
Badge +5
Hi there @rkelley27

Sorry to hear that. Could you tell me what's happening? Maybe we can help you here.
I canceled my supscription but I still go charged today I would like a refund
Userlevel 7
Badge +5
Hi there @Eric.Crespin

Please see above 😉
I was Not Told my subscription was coming to an end and I got charged before I could cancel...I would like a refund please
Userlevel 7
Badge +5
Hi @terrikabell

Sorry that was the case with you. Please have a look here.
Good morning,

I would like a refund as I have never used this service. Please refund me for March and April.

Thank you,
I cancelled Deezer some time ago. The cancel by date is today. I have cancelled AGAIN today but have been charged.

please refund ASAP
Userlevel 7
Badge +5
Hey there @joljackson82 and @Del.Eglinton

Please check above and let me know if you still any help 😉
Hi! You guys just took money out of my bank account when i do not have subscription. I would like to get this solved immediately Please and thank you
i applied for a one month trial on deezer but the trial didn’t come up so i decided to cancel my subscription but today deezer took out 12.99 out of my account without informing me at all. they didn’t tell me anything about the deezer account and i would like the 12.99 pit back into my account.
I have made a payment to get the subscription from the songs part and it take the debt by iTunes but did not work. So I went to my account part and press subscriptions and again charge another month
Userlevel 7
Badge +1
Hi @Janet49 please see above 😉
Userlevel 7
Badge +5
Hi there @JULIO MARIO VALDERRAMA

Have a look here for more info 😉
Userlevel 7
Badge +5
Hey @Yes

Sorry you've experienced that. Please see above for more info.

Reply