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Problem to change my bank card details

  • 12 June 2019
  • 1 reply
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I’m not able to change my bank card details and as well to cancel my subscription. My issue started when I have to cancel my bank card and when I got my new bank card, I’m not able to change my new bank card in Apple ID because I have a subscription with Deezer. Could you help me to find out a solution? Thanks
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Best answer by Rudi 13 June 2019, 14:53

Hi there @Antonio ou

Sorry about that. The best way is to cancel the subscription via iTunes and once you're back on Free, to subscribe directly with us, with the new card details. For further help, please contact our support team 😉
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Hi there @Antonio ou

Sorry about that. The best way is to cancel the subscription via iTunes and once you're back on Free, to subscribe directly with us, with the new card details. For further help, please contact our support team 😉

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