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Playlists have gone?

  • 16 September 2020
  • 1 reply
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Hello I am a subcribrr too deezer and have been for ages now. 

 

I had troble logging in yesterday from my nrw laptop. Now all my personal playlists have gone??? 

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Best answer by Rob Igo 17 September 2020, 10:14

Hi @Ruth Stewart 

 

Deezer never delete your playlists/favourites.  If I had to guess you’ve signed into the wrong account e.g. originally you were signing in using facebook but now you’ve signed in using Google or email (or visa versa).   FYI this happens a lot! :) 

 

Please double check and let us know how you get on :) 

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Hi @Ruth Stewart 

 

Deezer never delete your playlists/favourites.  If I had to guess you’ve signed into the wrong account e.g. originally you were signing in using facebook but now you’ve signed in using Google or email (or visa versa).   FYI this happens a lot! :) 

 

Please double check and let us know how you get on :) 

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