Answered

Pay for deezer and getting nothing

  • 2 November 2017
  • 5 replies
  • 318 views

I have subscribed today and my deezer is still the free version instead of the premium
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Best answer by Anja 3 November 2017, 19:46

Hi @matea.silovic.5, hi @Andres J Barrios! ☺ Did you receive a confirmation email from Deezer about the activation? Also what payment method did you select?
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5 replies

Hello! I have problem with deezer. Today i pay for premium+ and i cant download any songs and commercials are turning all the time. What is the problem?? Why should i pay for that 9€ and get nothing!!
Userlevel 7
Badge +7
Hi @matea.silovic.5, hi @Andres J Barrios! ☺ Did you receive a confirmation email from Deezer about the activation? Also what payment method did you select?
Hi! I got the same problem, this afternoon I made the payment by Paypal. The charge in my account was made 10 min after, but I few hours later I dont get any email from Deezer team. Hope to see it tomorrow! If you want to contact me, my email is caneromario@gmail.com. Thanks!
Hola pague mi suscripción Premium y no puedo escuchar lo que quiero esta en plan Free , que puedo hacer ?
Userlevel 7
Badge +6
Hi there @Mario Caneiro and @romina.garcia

Please see this topic for more info: https://en.deezercommunity.com/your-account-and-subscription-5/paid-but-still-being-asked-to-subscribe-2169 😉

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