Answered

Password recovery


how can i recover my deezer account password .
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Best answer by Ana. 31 July 2018, 19:26

Hey Simon, just use this link - https://www.deezer.com/password/reset
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Hey Simon, just use this link - https://www.deezer.com/password/reset
In the pc app i dont log in
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In the pc app i dont log in
If you still have this problem please try to reset the password at the link above 😉
I forgot my password what do i do
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I forgot my password what do i do
See above 😉
I need to change my Deezer password because my account was hacked. Please helpme.
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Hi @romelsoliz that is very easy, please follow the link above 😉
Hi,

I signed up using google with this email address: zenneth.oodthuizen@gmail.com

Now when I try logging into deezer on my firestick it seems impossible because I am not logged in with google.

I think I received an automatic password but I am now not able to reset the password either because the password reset emails are neither in my normal inbox or junk mail.

PLEASE HELP@!!!???
unable to log in to the application
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Hi @Boris Gusev can you explain in more detail? What exactly is happening? Can you try to reset the password please as described above?
Where can I ask Deezer to send me the link to restore it to my email?
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@myuls please see above 😉
Password resetting Issue with Google+

I signed up using google with my email address
It works fine with the g+ signing in - bu I actuallu cannot login with email and password - because I do not get the corresponding emails to my address.
YOur link https://www.deezer.com/password/reset is useless for me because once I am submitting the email it says that mail is sended but actually it is not! . The email is correct and I have access to it but I have no email messages on it to reset the password no matter how many times I would try to reset it with your link.
Yes - I have checked my filters and spam box - there is no emails from deezer - I garantee

Please fix this
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Hi @Sergey N I have sent you a password reset manually. Please check if you have received it. If not there must be something wrong with your details, get in touch with support to sort it out 😉
Hi,

I signed up using google with this email address: zenneth.oodthuizen@gmail.com

Now when I try logging into deezer on my firestick it seems impossible because I am not logged in with google.

I think I received an automatic password but I am now not able to reset the password either because the password reset emails are neither in my normal inbox or junk mail.

PLEASE HELP@!!!???
code:
The same thing happens to me, how does it work?
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Hey @Federico Cervi

Sorry about that. I've sent you a password reset email from us. If you haven't received it, please contact our support team here 😉
Hi. So i have my account linked to my facebook on my phone. And im trying to use the deezer app on my smart tv but i dont have a password. So i cant login on my tv. Can you help me
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Hey @Erika Williamson

I've sent you a password reset email. Have a look above for more info too 😉
I have the same problem like the people above, I don't receive any password reset mails.

Can somebody please sent me one manually?

Best regards
Jacques
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Hi there @Jacques.Ahlers

Sorry that's happened. I've sent you one to your Gmail address today 😉
I created my account using facebook. I would like to connect my account to my smart tv and it will not accept my password. I have tried to reset it by sending an email for forgotten password but do not receive the email . I have checked in my spam/junk box but also nothing. Please help me reset my password.

Thank you.
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Hey @Kleo Doxani 

I've sent you one now, let me know if you've received it :thumbsup_tone2:

how can i recover my deezer account password .

They never send me the goddamn email to recover the password. 

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Hey @Carlos.Daniel 

Sorry to hear that. I've sent you one now. Have you checked in the spam folder? It was sent to your facebook.com email, the one linked to the account you used here in the community.

I would like change my password but I need help I don't remember my before password

Thanks

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