Answered

Password recovery


how can i recover my deezer account password .
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Best answer by Ana. 31 July 2018, 19:26

Hey Simon, just use this link - https://www.deezer.com/password/reset
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19 replies

Userlevel 7
Badge +4
Hey Simon, just use this link - https://www.deezer.com/password/reset
In the pc app i dont log in
Userlevel 7
Badge +5
In the pc app i dont log in
If you still have this problem please try to reset the password at the link above 😉
I forgot my password what do i do
Userlevel 7
Badge +5
I forgot my password what do i do
See above 😉
I need to change my Deezer password because my account was hacked. Please helpme.
Userlevel 7
Badge +5
Hi @romelsoliz that is very easy, please follow the link above 😉
Hi,

I signed up using google with this email address: zenneth.oodthuizen@gmail.com

Now when I try logging into deezer on my firestick it seems impossible because I am not logged in with google.

I think I received an automatic password but I am now not able to reset the password either because the password reset emails are neither in my normal inbox or junk mail.

PLEASE HELP@!!!???
unable to log in to the application
Userlevel 7
Badge +5
Hi @Boris Gusev can you explain in more detail? What exactly is happening? Can you try to reset the password please as described above?
Where can I ask Deezer to send me the link to restore it to my email?
Userlevel 7
Badge +5
@myuls please see above 😉
Password resetting Issue with Google+

I signed up using google with my email address
It works fine with the g+ signing in - bu I actuallu cannot login with email and password - because I do not get the corresponding emails to my address.
YOur link https://www.deezer.com/password/reset is useless for me because once I am submitting the email it says that mail is sended but actually it is not! . The email is correct and I have access to it but I have no email messages on it to reset the password no matter how many times I would try to reset it with your link.
Yes - I have checked my filters and spam box - there is no emails from deezer - I garantee

Please fix this
Userlevel 7
Badge +5
Hi @Sergey N I have sent you a password reset manually. Please check if you have received it. If not there must be something wrong with your details, get in touch with support to sort it out 😉
Hi,

I signed up using google with this email address: zenneth.oodthuizen@gmail.com

Now when I try logging into deezer on my firestick it seems impossible because I am not logged in with google.

I think I received an automatic password but I am now not able to reset the password either because the password reset emails are neither in my normal inbox or junk mail.

PLEASE HELP@!!!???
code:
The same thing happens to me, how does it work?
Userlevel 7
Badge +6
Hey @Federico Cervi

Sorry about that. I've sent you a password reset email from us. If you haven't received it, please contact our support team here 😉
Hi. So i have my account linked to my facebook on my phone. And im trying to use the deezer app on my smart tv but i dont have a password. So i cant login on my tv. Can you help me
Userlevel 7
Badge +6
Hey @Erika Williamson

I've sent you a password reset email. Have a look above for more info too 😉
I have the same problem like the people above, I don't receive any password reset mails.

Can somebody please sent me one manually?

Best regards
Jacques

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