Solved

Paid for family subscription but still constrained to 1 listener at a time.

  • 30 November 2018
  • 1 reply
  • 127 views

I upgraded to family package but each time more than one person log on, the other person is stopped.
I need this fixed before I renew my account.
icon

Best answer by Rob Igo 30 November 2018, 10:34

Hi @akubee

you need to create a profile for each family member under settings. They then switch to their profile on their device (allowing you all to listen at the same time).

Have a read of this guide: - https://en.deezercommunity.com/your-account-and-subscription-5/deezer-family-guide-118
View original

1 reply

Userlevel 7
Badge +7
Hi @akubee

you need to create a profile for each family member under settings. They then switch to their profile on their device (allowing you all to listen at the same time).

Have a read of this guide: - https://en.deezercommunity.com/your-account-and-subscription-5/deezer-family-guide-118

Reply