Answered

Only Shuffle play with free account

  • 14 December 2017
  • 50 replies
  • 1407 views

I can't listen to what I want I have to shuffle play my music I don't want that
icon

Best answer by Rafael. 15 December 2017, 11:16

Hi @Tricia Mcbride I checked your account and it's free 🙂 There are some difference between our free subscription and the Premium ones. Have a look: http://www.deezer.com/en/offers/

Also, if you want to subscribe to a plan, please don't forget to enter the country of origem on your account 😉
View original

50 replies

Userlevel 7
Badge +7
Do you have free account or a paid one ?
Userlevel 7
Badge +6
Hi @Tricia Mcbride I checked your account and it's free 🙂 There are some difference between our free subscription and the Premium ones. Have a look: http://www.deezer.com/en/offers/

Also, if you want to subscribe to a plan, please don't forget to enter the country of origem on your account 😉
Scrivo per segnalare il malfunzionamento del mio account tramite applicazione.
Anche eseguendo l'accesso da uno smartphone diverso ho sempre lo stesso problema, ovvero mi è impossibile ascoltare musica se non attraverso il flow o la riproduzione casuale delle mie canzoni del cuore o di quelle dei miei followers. In sostanza la funzione di selezionare la singola canzone per poterla ascoltare è totalmente assente!
Eppure l'account del mio compagno, sempre gratuito, funziona in maniera totalmente diversa!
Qual è il problema? Si può risolvere?
Userlevel 7
Badge +6
Hi @Sara Radaelli , your account is also Gratuit, same case above 🙂
I'm on Deezer Free. When I create a playlist it will play one song from it, then post related songs not in the playlist. I understand it's going to shuffle, but I would expect it to only shuffle songs in the playlist. The issue only seems to be on my Android phone - it seems ok on my Windows 10 tab.
Anyone else have this problem? I have deleted and reinstalled.
Can i add any song to favourite playlist track or listening to any music track without subcribe or pay premium?
Pls help, thx
Userlevel 7
Badge +6
Hi @Alex.Barlow , as a free user your access is limited... 😉
Userlevel 7
Badge +6
Hi @syakirah , only Premium/Hifi?Family subscribers have the full access to our app 😉
@raphael That does not answer my question or resolve my issue. I know I'm a free user and have limitations, but if I create a playlist it should just play the songs in that playlist right?! It plays ONE song from it then plays other artists. As I said, it works properly in Windows, but not on Android.
Userlevel 7
Badge +6
Hi @Alex.Barlow , nope, you will still have limitations 😉
When I select an artist or playlist and play the songs in shuffle it plays songs not by the artist or not in the playlist.
Userlevel 7
Badge +4
@Roxanne please check the replies above ☝
So I shuffled my playlist and then it just started playing songs that aren't in my playlist, is there a way I can fix this
Userlevel 7
Badge +5
Hi @Ariel37 that happens if you have a free subscription. Please upgrade to Premium to listen to only the songs you have in your playlist 😉
Oh ok, well since I don't have ten dollars to pay for every month I'll just go back to Amazon music
the last 2 weeks my music is random music i cant fast forward and cant skip certain songs. Before this i never had a problem.I don't know how to fix this issue can you please help
Why i can't choose songs in "Tracks" on deezer free? All my friends can choose tho. Thats unfair! Here is a example:

Userlevel 7
Badge +7
@Mahatma.Palmer I merged your post into this topic as it's been explained here already 🙂
Userlevel 7
Badge +5
HI @CurryStefan187 if your friends can select the songs that means they have a t least Premium. You cannot select single songs while being on a free plan.
when i click to play one song dezeer choose another random song why is that happening?
Userlevel 7
Badge +6
Hi @Marko Stanisic, this happen when your are a Free subscriber... is this the case?
When I want to play a song. I click on the song that I want to play, but the app play another one, and this happen always.
Userlevel 7
Badge +5
Hi @Ahmad.Al-Issa this is normal behaviour for free accounts. Please see above for more info 😉
Hi I have been making a playlist now for some time and recently when I play it the first song is from my play list plays then it goes on to random tracks that are not on my playlist. Can anyone help I have been building this playlist for over a year and I’m frustrated it won’t play properly. I only have the free version.
Userlevel 7
Badge +5
Hi @thedutchesss this is a normal behaviour on the free subscription, please see above 😉

Reply